Take advantage of an indoor mineral hot spring (onsen), a garden and a playground at Mercure Miyagi Zao Resort & Spa. With amenities such as ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a body treatment, a facial or a massage. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Bike hire, hot springs on-site and a vending machine
A 24-hour front desk, smoke-free property and a lift
Other amenities include:
Bathrooms with deep-soaking baths and bidets
TVs with satellite channels
Fridges and housekeeping
All-inclusive details
All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 restaurant
Restaurants on site
Moritosoyokaze
Things to do
Arcade/games room
Bike rentals
Full-service spa
Hot springs
Playground
Family friendly
Arcade/games room
Laundry facilities
Playground
Fridge
Conveniences
Lift
Front-desk safe
Gift shop/newsstand
Vending machine
Guest services
24-hour front desk
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Ski-in/ski-out access
Ski storage
Business services
Conference center (7190 square feet of space)
Meeting rooms - 6
Outdoors
Garden
Spa
Aromatherapy
Body treatments
Facials
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa open daily
Yukata (Japanese robe)
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
Shared microwave
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Bidet
Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Toilet paper
Towels
Entertainment
Satellite channels
TV
Food and drink
Fridge
More
Iron/ironing board (on request)
Safe
Slippers
Policies
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Miyagi Zao Royal Hotel
Miyagi Royal Hotel
Miyagi Zao Royal
Miyagi Royal
Miyagi Zao Royal Hotel Japan
Active Resorts MIYAGI ZAO
Mercure Miyagi Zao & Spa Zao
Mercure Miyagi Zao Resort Spa
Mercure Miyagi Zao Resort & Spa Zao
Mercure Miyagi Zao Resort & Spa Hotel
Mercure Miyagi Zao Resort & Spa Hotel Zao
Frequently asked questions
Is Mercure Miyagi Zao Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Miyagi Zao Resort & Spa?
As of 11 May 2024, prices found for a 1-night stay for 2 adults at Mercure Miyagi Zao Resort & Spa on 27 May 2024 start from HK$424.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Miyagi Zao Resort & Spa?
Self-parking is free at this property.
Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?
Some rate plans available at this property are all-inclusive.
Mercure Miyagi Zao Resort & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had been here for the summer break. The place was quite neat and tidy. Staff was also very courteous and kind.
Kids had good fun in the onsen, pool, etc. Other activites such as magic show, etc. added to the fun part, as we were able to spend time indoors, during rainy days.
Breakfast options were quite good. We did not opt for the dinner, as the pricing per person was relatively expensive.
Overall, it was a pleasant stay at the resort, and would love to visit there again.
The rooms smelled bad. The refrigerator didn’t work. The AC did not work. Could not see view out window due to condensation and front desk staff implied I might not be able to afford their dinner buffet just by looking at me. Dinner was overpriced for a buffet at $60 per person. Signs for vending machine where there was none. Futons dirty. Wallpaper peeling. Would not recommend.
Wonderful trip with friends. Check-in and check-out were very fast and easy. Staff was wonderful. Rooms are a bit dated and can use an update. Not being able to control the air conditioning was my only issue.