Zeanuri Spa Hotel

"We just stay one night so we didn't took breakfast but the room was clean and the reception was so kind with us."

"The location is good and walkable to the old town and Guggenheim. Our room was in the -1 level. The room was a good size, but the floor was very dirty with sticky spots. The bed was comfortable and the sheets were clean. The view out of the room was horrible; the basement of a courtyard with thousands of cigarette butts. We kept the curtain closed the whole time. "

"Awesome breakfast and a great location. We had an interior room - which was set up nicely. The exterior rooms had amazing views of the Guggenheim. Bilbao is pretty walkable. We could get to main shopping street in 10 mins an to old town in 20. "

"Definitely not a 5 star hotel! We booked it because it’s a 5* that allows dogs. When we arrived, there was no bell person. They only had one person doing the door and they were busy with a large tour bus. When we mentioned it to the two men at the front desk, Guilherme and David, it was brushed off with an arrogance that upset my husband. He asked they tell a manager that a hotel that size should have two door people for a 5 star hotel. One of them went to speak to the female guest services manager, Anya, we came out and carried our 5 pieces of luggage by hand. They didn’t have a cart and the men were useless. She was great. Hotel amenities were crap. No shower cap which is a basic for that calibre of hotel. One ply toilet paper. It just wasn’t good. Breakfast was okay. Snacks at the level were good. Hotel was severely under staffed. We would go back for the dogs and the location. "

"Very nice hotel with very friendly staff and great restaurant!"

"Room was great, clean, comfortable bed, excellent location "

"Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight. "