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Aristella Swissflair Hotel & Apartements

4.0 star property
Ski hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Aristella Swissflair Hotel & Apartements

Food and drink
Exterior
Indoor spa tub
Premium bedding, down duvets, pillow-top beds, minibar
Terrace/patio
Nestled near Zermatt-Matterhorn Ski Paradise, Aristella Swissflair Hotel & Apartements offers a warm welcome with a free breakfast buffet, golf course views from the rooftop terrace and 9 holes of golf. Unwind at the spa or stay active with ice skating, snowboarding and rock climbing on site. With multilingual staff and helpful services like luggage storage and tour assistance available to make your stay seamless.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Housekeeping
  • Laundry
  • Free WiFi
The current price is HK$2,346
HK$2,513 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Bathtub (Modern)

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Bathtub (Modern)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down duvets, pillow-top beds, minibar

Panoramic Double Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Balcony, Mountain View

Living room

Family Room, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 527 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room, Ground Floor

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Ground Floor

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Economy Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
Premium bedding
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room, Balcony, Mountain View (Modern)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Down duvet
  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
Mod logo
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About the area

Map
Steinmattweg 7, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Hexenbar - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk

About this property

Aristella Swissflair Hotel & Apartements

Upscale hotel near Zermatt-Matterhorn Ski Paradise
At Aristella Swissflair Hotel & Apartements, you can look forward to a free breakfast buffet, an adjacent golf course and a rooftop terrace. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski passes. Treat yourself to some rest and relaxation at Aristella, the on-site spa. Enjoy on-site activities, such as snowboarding, ice skating and rock climbing. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), ATM/banking services and multilingual staff
  • Helicopter/aeroplane tours, tour/ticket information and newspapers in the reception
  • A lift, luggage storage and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Aristella Swissflair Hotel & Apartements include comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as laptop-friendly workspaces and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, heated floors and electric kettles

Similar properties

Exterior

Hotel Chesa Valese

  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 170 reviews
The price is HK$1,665
HK$1,806 total
includes taxes & fees
23 Nov - 24 Nov
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby
  • Train station drop-off (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hot tub
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the hot tub
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Hotel Zermatt
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Is Aristella Swissflair Hotel & Apartements pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on 23 Nov 2025 start from HK$2,346.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aristella Swissflair Hotel & Apartements?

This property doesn't offer parking.

What time is check-in at Aristella Swissflair Hotel & Apartements?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Aristella Swissflair Hotel & Apartements?

Checkout is at 11 AM.

Does Aristella Swissflair Hotel & Apartements provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 800 per vehicle applies.

Where is Aristella Swissflair Hotel & Apartements located?

Located near the slopes, this Zermatt hotel is situated in the mountains, and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

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Reviews

Aristella Swissflair Hotel & Apartements Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 172 out of 210 reviews
Rating 8 - Good. 29 out of 210 reviews
Rating 6 - Okay. 4 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 2 out of 210 reviews

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.
Stayed 3 nights in Aug 2025

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome, great staff and beautiful property!
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Stayed 1 night in Jun 2025

10/10 Excellent

Dr Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Thoroughly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ludwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with amazing, professional, friendly staff. I enjoyed my stay here. Love the room, the staff, the location, the breakfast, everything!! Thank you!
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Unbelievable hotel I would stay here every time the owner. Is very friendly and knowledgeable, and the rooms are very clean and quiet.Easy walk from the train station may be ten minutes
Stayed 1 night in Aug 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.
Stayed 1 night in Jun 2024

10/10 Excellent

Yu Kwok,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The best!
Stayed 4 nights in Sep 2025

4/10 Poor

Muqiu

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!
Surprise birthday cake
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us some chocolate at the end of our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles Top

Sehr freundliches Personal und wirklich sehr sehr Sauber !
Stayed 1 night in Jul 2025

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Stayed 1 night in Jul 2025

8/10 Good

Tianhua

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and reasonable price
Stayed 2 nights in Jul 2025

10/10 Excellent

Swakshar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aristella Swissflair rocks

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Celsa Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE!

Extraordinario! El cuarto espacioso, cómodo y todo el personal muy amable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Stayed 3 nights in Jun 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karolyne

Liked: Cleanliness, amenities, property conditions & facilities
Bien situé, joli et propre
Stayed 2 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness
部屋が綺麗で、アメニティも充実していました！受付けも丁寧で、朝食も良かったです。
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, Wäscheservice super schnell zu guten Preisen, Sauberkeit der Zimmer, guter Transfer, Lage - in 5 Minuten im Zentrum
Stayed 7 nights in Apr 2025