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关于施瓦尔茨湖酒店的点评

3 out of 5
施瓦尔茨湖酒店
Schwarzsee, Zermatt

点评

9.0

非常棒

10 分 - 超赞。13 条好评，共有 21 条点评" "
8 分 - 还可以。6 条好评，共有 21 条点评" "
6 分 - 一般。1 条好评，共有 21 条点评" "
4 分 - 很差。0 条好评，共有 21 条点评" "
2 分 - 糟糕。1 条好评，共有 21 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
環境寧靜，沒有光害，拍攝星空一流
2019 年 8 月入住 1 晚

10/10 超赞

Euang

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
วิวดีมากๆ บริการดี ถ้ามีโอกาสจะกลับไปอีกค่ะ
2024 年 4 月入住 1 晚

10/10 超赞

Yovana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
2024 年 2 月入住 3 晚

10/10 超赞

Jiandian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 7 晚

10/10 超赞

Gilles

2024 年 1 月入住 6 晚

10/10 超赞

Ruth，Arlington

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best view of the Matterhorn. The hotel is basic but clean.

10/10 超赞

Igor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing ambiance of high mountains
Amazing mountain ambiance - that was my second time staying in this hotel. Matterhorn view from my balcony, good breakfast and excellent dinner, friendly and helpful staff. Unfortunately it gets booked up very quickly during the summer so it’s really hard to get.
Matterhorn in the evening. View from the balcony.
Matterhorn at sunrise. View from the balcony.
2023 年 8 月入住 2 晚

8/10 还可以

Yuichi，Ageo

满意：员工和服务，清洁度
2023 年 8 月入住 1 晚

8/10 还可以

Laurie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hospitality!
2023 年 8 月入住 1 晚

10/10 超赞

Hyunmi

满意：员工和服务、服务设施、住宿条件和设施
affable. pleasure staying. staffs were friendly and care for you while you are staying. met a lots of good friends.
2023 年 3 月入住 6 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rude, unfriendly manager
Very rude and unfriendly staff, particularly the elderly woman who seemed like the manager working during the day. Both soap and shampoo dispenser in the the shower/bathroom were empty, and had to ask multiple times to get it refilled, which still was not done promptly. Was rudely asked to settle my bill before check out time in the middle of eating my breakfast. Also was responded to angrily when I requested to check my luggage after check out, saying that it was too full and I would have to find space, which was not difficult at all to do for my medium sized backpack. Also the location is poor if you want to do anything in town, as they inform you in an email a few days prior to your stay that you will have to catch the 3pm gondola from Zermatt at the latest if you want to get back to the "hotel", which is really more of an adult hostel. I ended up sleeping on my friends' couch at their hotel in town for one of my nights because I wanted to hang out with them in town and it ended up being a far more comfortable and pleasant experience.
2022 年 4 月入住 2 晚

8/10 还可以

Giada

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ottima posizione stanza confortevole
2022 年 2 月入住 1 晚

10/10 超赞

Claire-Lise

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cet hôtel hors de l’agitation de Zermatt est accueillant et calme. L’accueil convivial. Le Cervin juste devant…
2021 年 8 月入住 1 晚

6/10 一般

Roger

满意：住宿条件和设施，清洁度
不满意：员工和服务
Gut gegessen. Tolles Frühstück. Saubere Zimmer. Dusche in einem geschlossenen Raum. Wenn man Aperol Spritz bestellt bekommt man ein Getränk das gleich teuer ist aber anders schmeckt. Wohlverstanden, ohne vorherige Rückfrage.
2021 年 7 月入住 1 晚

10/10 超赞

Katia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Personnel très sympa et attentioné. Merci beaucoup pour cet excellent séjour.
2020 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意：员工和服务，清洁度
All I can say is “WOW”. Sleeping at 2000 meters in the shadow of the Matterhorn. Simple but spotless facilities, excellent kitchen and delightful staff. Wake up in the morning and literally step out onto the piste. Only downside is that the lift shuts at the end of the ski day and there is no way to town in the evening, so you might not want to spend all week here. I spent two nights and found it delightful
2020 年 1 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lage ist einzigartig; wenn man noch ein Zimmer hat mit Blick aufs Matterhorn, vom Bett aus wohlverstanden, das Essen hervorragend, das Personal sehr freundlich und auch noch tolles Wetter hat in den 3Tagen, mehr gibt es nicht.
2020 年 1 月入住 2 晚

10/10 超赞

Kai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
バス、トイレはきょうぢうだが清潔。マッターホルンが間近に見える部屋で、天候に恵まれて山と星空が最高でした。
2019 年 8 月入住 1 晚

8/10 还可以

joan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Vistas maravillosas
Lugar tranquilo para descansar después de unos días de alpinismo
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Personal wsr sehr freundlich und Zimmer sehr sauber mit Terrasse gegen Matterhorn
2019 年 2 月入住 1 晚
Judith Mooser, Reservation Agent 于 2019年03月4日 的回复
Vielen Dank für Ihr Feedback. Schön, dass Sie unsere Gäste waren.