「Hotel claimed not to have receive the booking. Resulted in higher fees than booked. Showed a large room but gave a smaller one after booking. Presentation and photos of surrounding, like garden has no relation with reality. The lake contained piles of trash but no water. Hotel located at an odd spot along a busy transport road. Hotel itself was fair. Breakfast though was really good.」
「Reasonably comfortable and clean, with very affordable rates. it's a bit of a drive from the center, but the discounted price pays for all of the taxis you'll need. Breakfast is a bit limited, but was tasty. Overall a nice enough little hotel. Staff are friendly and helpful.」
「Giorgi was an incredible host. He was attentive and always available to answer questions. His fluent English made it easy for us to communicate. The room was amazingly clean with a mini fridge that included a freezer enabling me to keep my water ice cold. The attention to detail including providing toiletries, coffee, bathrobe, disposable slippers, bottled water etc made for a very comfortable stay. The location was very convenient to walk to the center and departure points for tours. I loved...
「Hotel Balcony is in nice hotel that is located in a really beautiful neighborhood, in the center of Kutaisi. It is near all the best attractions!
The owner, Nona is very kind and accommodating! It is such a great value for the amazing stay you get!
Free breakfast, great balcony views, comfortable beds, fancy building! Very happy overall and I have high standards!」
