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"Excellent staff very accommodating "

"The hotel is a bit old. Staff without smile, not even looked at me and address my name. Not a Sheraton hotel standard. Quite disappointed. "

"Clean rooms, staff and amenities "

"Clean room , Staff were polite and excellent, expecially Liya , Harper and Ben."

"The room is clean, staff were very friendly and helpful. The location is very convenient to everywhere. Breakfast were delicious and so many options to choose from. I certainly got the value for the money. I will stay at this hotel again next time visiting"

"Good"

"The shutter van service was good. "

"Nice staffs"

"My room was nice, clean, and large and included large bathroom with tub and a shower. It featured large windows that offered awesome views. I especially loved the Lounge view, which was spectacular both day and night! Worth the upgrade! The location is great. It was easy to get out for a morning jog along the river, and I loved that the hotel is by the mall with plenty of food options. The service was excellent. The bellmans Kyle and Asan provided great service, helping us English-speaking Americans with taxi directions and showing us how to use the Didi app. Finally, the breakfast buffet was awesome. There were many options to choose from, and it was served in an expansive, beautiful scenic location. I would absolutely recommend this hotel!"