Front of property – evening/night

Reviews of Acasa Suites

4 out of 5
Acasa Suites
Binzmühlestrasse 72, Zürich

Reviews

9.4

Exceptional

Rating 10 - Excellent. 392 out of 543 reviews" "
Rating 8 - Good. 126 out of 543 reviews" "
Rating 6 - Okay. 13 out of 543 reviews" "
Rating 4 - Poor. 6 out of 543 reviews" "
Rating 2 - Terrible. 6 out of 543 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at this hotel.
Stayed 3 nights in Apr 2024
Response from Your Acasa Team on 30 Apr 2024
Dear Danielle, Thank you very much for your very positive review of your stay with us at Acasa Suites in Zurich. Thank you very much for staying with us! We are very pleased that you enjoyed your stay with us.Best Regards,Your Acasa Team

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Response from Acasa Suites Team on 23 Feb 2024
Dear ArleneThank you for your feedback!We're delighted to hear that you found your stay cozy and enjoyable. Your satisfaction is important to us, and we're thrilled to have met your expectations.Thank you for the positive rating, and we hope to welcome you back soon!Best regards

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia made planning my vacation with my special loved one very easy and we look forward to another vacation together
Stayed 11 nights in Feb 2024
Response from Acasa Suites Team on 15 Feb 2024
Dear DarleneWe're pleased to hear that your vacation planning experience with Expedia was seamless. As the hotel, we're thrilled to have been a part of your enjoyable stay, and we look forward to welcoming you back for another wonderful vacation in the future.Warm regards

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Breakfast only ok. Rooms hot.
Good hotel overall but rooms very hot and resorted to opening the window as no option to cool. Breakfast was at best average with pastries dry and bland plus hit food left out for quite a while.
Stayed 2 nights in Jan 2024
Response from Acasa Suites Team on 30 Jan 2024
Dear NicholasThank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and regret to hear about the challenges you experienced during your stay.We sincerely apologize for the discomfort caused by the temperature in your room. We understand how important a comfortable environment is for our guests, and we have taken note of your comments to address this issue promptly.Additionally, we're disappointed to learn that your breakfast experience did not meet your expectations. We will be reviewing our breakfast service to ensure a more enjoyable experience for all our guests.We genuinely appreciate your feedback, as it helps us identify areas for improvement. If you choose to stay with us again, we would love the opportunity to make it right and provide you with the exceptional experience we strive to offer.Thank you for bringing these matters to our attention.Warm regards

8/10 Good

hazel Arguelles, BRANFORD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things i don’t like about the hotel: the room temperature - my hotel room was so hot, i turned off the thermostat, but it was still hot and felt like there was no ventilation. So i opened a window and that helped. Also the shower - why is it that in most European bathrooms, the shower door is not fully closed as part of the design? When you shower, the water keeps on going out of the main shower area and out on the toilet area. So the floors are wet. One has to use towels on the floor to remedy this.
Stayed 5 nights in Dec 2023
Response from Your Acasa Team on 14 Jan 2024
Dear Hazel, Thank you for your valuable feedback! We are happy to see your overall positive rating, at the same time we appreciate your constructive feedback and suggestions on the areas of improvement. Rest assured that we will be reviewing these points with the team in order to constantly enhance our services and facilities. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

10/10 Excellent

Benny

Stayed 2 nights in Dec 2023
Response from Acasa Team on 28 Jan 2024
Dear BennyWe appreciate you taking the time to share your delightful review. It brings us immense joy to know you had a wonderful experience at Acasa Suites. Your positive feedback is truly encouraging, and we'll make sure to pass on your kind review to our team. We look forward to the opportunity of hosting you again at Acasa Suites soon.Best regards

10/10 Excellent

SAURABH

Stayed 3 nights in Dec 2023
Response from The Acasa Suites Team on 20 Jan 2024
Dear Saurabh GheiIt warms our hearts to read your glowing review! We're overjoyed that you found our accommodations to your liking. Your satisfaction is our priority, and we can't wait to have you back as our guest.Best regards

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Your Acasa Team on 14 Jan 2024
Dear Savannah,A review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Thank you for choosing Acasa Suites, please come back again soon. Regards,Your Acasa Team

10/10 Excellent

Ma Melchora Uy

Stayed 5 nights in Dec 2023
Response from The Acasa Suites Team on 20 Jan 2024
Dear Ma Melchora Uy Jumarito-panaguitoThank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay. Our team works hard to provide exceptional service, and we look forward to welcoming you back in the future.Best regards

10/10 Excellent

Gavin Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Our flight came in early and knowibg we were tired checked us in early with no extra fee. The rooms were spacious and jept clean everyday.
Stayed 5 nights in Dec 2023
Response from Your Acasa Team on 14 Jan 2024
Dear Gavin,We are very honoured to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. We always welcome their ideas because they can only help us in our goal of providing perfect time for them. The fact that you have left our hotel with beautiful memories is a good sign for us.Again, we thank you for this wonderfully positive review and look forward to seeing you again soon. Best Regards,Your Acasa Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Your Acasa Team on 14 Jan 2024
Dear Guest,Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as we were going to the Hallenstadion for a concert - a 10 minute walk. Hotel was perfect for that. Had ground floor room with no air conditioning but other than that is was good.
Stayed 1 night in Nov 2023
Response from Your Acasa Team on 30 Nov 2023
Dear Peter,We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve on daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your description. It is nice to know that you had such a fantastic time with us, and we hope to see you again soon. Best Regards,Your Acasa Team

10/10 Excellent

Hyonara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very clean and modern. The staff are friendly and helpful, and thier dinner options are good. Chefs do a good job. I definitely recommend this place.
Stayed 6 nights in Oct 2023
Response from Acasa Team on 28 Oct 2023
Dear HyonaraThank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us at Acasa Suites. It's always gratifying to receive such positive feedback, and we will be sure to share your kind comments with our team especially the chefs.We hope to have the pleasure of welcoming you back to Acasa Suites in the near future.Best regards

10/10 Excellent

Visar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great food in the hotel, clean and quite , close to trans and easy access to everything
Stayed 4 nights in Oct 2023
Response from The Acasa Team on 28 Oct 2023
Dear VisarThank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us at Acasa Suites and that our team was able to provide you with excellent service. We take great pride in our hotel and the experiences we provide for our guests, so your feedback is truly appreciated. We look forward to welcoming you back to Acasa Suites in the future! Best regards

10/10 Excellent

Breanna, Los Lunas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quiet area of Zurich. Jasmin went above and beyond to make our anniversary stay special! Loved having the kitchenette. Room can be warm but we left the upper window cracked and it made a big difference. Love this hotel and location!
Stayed 9 nights in Oct 2023
Response from Acasa Suites Team on 28 Oct 2023
Dear Breanna We are delighted to hear that you had such a wonderful experience during your stay with us at Acasa Suites. Thank you for sharing your kind words about our team and facilities. It is always a pleasure to receive positive feedback, and we will certainly share your comments with Jasmin and the rest of our team. Thank you again for your review, and we look forward to welcoming you back to Acasa Suites in the near future. Best regards

8/10 Good

Nazanin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms great location
A great hotel for both business and leisure travelers. The location is great as is not so crowded and also not far from the tram station. There are many restaurants and supermarkets also nearby. The room is modern and has all the amenities including coffee maker and fridge. Staffs are also very nice and helpful. If you drive just know that parking coats 29 franks per night which is rather high for the area and the hotel.
Lobby
Toilet
Toilet
Room
Stayed 2 nights in Oct 2023
Response from Acasa Suites Hotel Team on 3 Nov 2023
Dear NazaninThank you for your wonderful review. We're thrilled to hear that you found our hotel suitable for both business and leisure travelers. Our location's peaceful ambiance and proximity to the tram station are indeed favorable aspects.We're pleased to know that you appreciated the modern amenities in your room, such as the coffee maker and fridge. It's always our aim to make our guests' stays as comfortable as possible.Our staff takes great pride in delivering excellent service, and your kind words are truly appreciated.Regarding parking costs, we understand your concern, and we'll certainly consider your feedback in our ongoing efforts to enhance our services.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit to Zurich.Best regards

10/10 Excellent

Patrik

Stayed 1 night in Oct 2023
Response from Your Acasa Team on 11 Oct 2023
Dear Patrik,Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

10/10 Excellent

Dennis P

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, Quiet, near train station
Stayed 2 nights in Oct 2023
Response from Acasa Team on 8 Oct 2023
Dear Dennis PThank you for choosing Acasa Suites Hotel. We're delighted to receive your review and appreciate your positive comments. We're thrilled that you rated us with a perfect score, and it's always our goal to provide the best possible experience for our guests. Your satisfaction with our hotel means a lot to us.We look forward to welcoming you back to Acasa Suites Hotel on your next visit to ZurichBest regards

10/10 Excellent

Thomas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and well maintained facility.
Stayed 1 night in Sep 2023
Response from Your Acasa Team on 5 Oct 2023
Dear Thomas,We are very honoured to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests.The fact that you have left our hotel with beautiful memories is a good sign for us.Thank you for choosing Acasa Suites, please come back again soon. Regards,Your Acasa Team

10/10 Excellent

Ai Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place with good fabilities. It was a short 2 stations away from main Zurich station.
Response from Your Acasa Team on 5 Oct 2023
Dear Ai Ching, Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Thank you for your appreciation of the facilities and services of the hotel. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We look forward to welcoming you back soon. With kind regards,Your Acasa Team

8/10 Good

Dharambir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall decent property.
Stayed 1 night in Sep 2023
Response from Your Acasa Team on 28 Sept 2023
Dear Dharambir, A review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Thank you for choosing Acasa Suites, please come back again soon. Regards,Your Acasa Team

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean and quiet
Acasa Suites are very well cared for, very quiet, just minutes from the train station and other shopping, excellent breakfast. We will definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Your Acasa Team on 28 Sept 2023
Dear Kandace,We are very honoured to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. Thank you for choosing Acasa Suites, please come back again soon. Regards,Your Acasa Team

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facility is in great condition
Stayed 1 night in Sep 2023
Response from Your Acasa Team on 26 Sept 2023
Dear Peter, Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Thank you for your appreciation of the facilities and services of the hotel. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. Kind regards,Your Acasa Team

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Your Acasa Team on 26 Sept 2023
Dear Carla,Thank you for your valuable feedback! We are happy to see your overall positive rating, may we kindly ask to let us know how we can improve and motivate you to leave a 10 Point review?We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

10/10 Excellent

Akira

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding hospitality
Receptionists were quite flexible and friendly. Hotel staff let me use shower in gym facility even though I checked out earlier on the same day. My travel plan was to leave the hotel in the evening (check out at noon).
Stayed 9 nights in Aug 2023
Response from Acasa Team on 16 Sept 2023
Dear Akira,We are very honored to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. We always welcome their ideas because they can only help us in our goal of providing perfect time for them. The fact that you have left our hotel with beautiful memories is a good sign for us.Once again, we want you to know that your description is appreciated, and we hope to see you again soon. Best Regards,Your Acasa Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We were a family of 3 members and enjoyed the convinient location (close walking distant from the train station), the neighborhood was pretty quite and felt very safe. The staff of the hotel very friendly and super helpful providing information on transportation, costs, places to eat and arranging a taxi for us to go to the airport. One more thing, the breakfast buffet is great. The only thing I was a little disappointed was not to found a washing machine in the apartment, but at the end it did not represent a big of a problems for us as we were heading back home.
Stayed 3 nights in Aug 2023
Response from Acasa Suites Hotel Team on 29 Oct 2023
Dear MariaThank you for your kind review. We're thrilled you enjoyed our convenient location, friendly staff, and our breakfast buffet. We appreciate your feedback regarding the washing machine, and we'll consider it for future enhancements. We hope to welcome you and your family back on your next trip to Zurich.Warm regards

10/10 Excellent

Antero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Your Acasa Team on 5 Sept 2023
Dear Antero, a review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Thank you for choosing Acasa Suites, please come back again soon. Best regards,Your Acasa Team

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here. Conveniently located, the rooms were beautiful and very clean, it was so quiet & we really enjoyed the steam and hot saunas for relaxing after we arrived to accommodate to the time change. The front desk staff, Angela, was incredible. She was so kind and quick to help us and for that, we are so grateful. We would definitely recommend this to anyone coming into Switzerland. We only stayed for the night to adjust to the time change but it’s worth every penny!
Stayed 1 night in Aug 2023
Response from Your Acasa Team on 5 Sept 2023
Dear April,we are very honoured to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. We always welcome their ideas because they can only help us in our goal of providing perfect time for them. The fact that you have left our hotel with beautiful memories is a good sign for us.I have shared your review with our team - Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great overall. eventhough i requested early check in i had to wait in lobby for 2 hrs. shower cluging and floading the room didbt help
Stayed 3 nights in Aug 2023
Response from Your Acasa Team on 11 Sept 2023
Dear Reza,first and foremost, we want to take this opportunity to express our appreciation for your friendly and helpful review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guests' needs and improve their experiences wherever possible now and in the future.I have shared your comments with the relevant team members, and adequate training in these areas will be carried out to avoid future recurrences. However, we are sorry that we could not meet your expectations. We hope your subsequent visits would be more memorable in all aspects. Best regards,Your Acasa Team

10/10 Excellent

Sharon Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how nice all of the employees were!
Stayed 6 nights in Aug 2023
Response from Your Acasa Team on 5 Sept 2023
Dear Sharon, Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We look forward to welcoming you back soon. With kind regards,Your Acasa Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean and comfortable room.. The air conditioner is not cold. The weather in the city was very hot. I informed the employees. They said that all air conditioners in Europe are like this... I asked for a towel. The employee told me to collect it from the reception. We do not currently have employees!!
Stayed 2 nights in Aug 2023
Response from Your Acasa Team on 5 Sept 2023
Dear Guest,first and foremost, we want to take this opportunity to thank you for your review. We are also grateful for your constructive feedback, as we are always happy to receive suggestions on how we can make improvements to our services to better satisfy our guests' needs and improve their experiences wherever possible now and in the future. Rest assured that we will be reviewing these points with the team in order to constantly enhance our services as this is not the standard we are reaching out for.However, we are sorry that we could not meet your expectations. We hope your subsequent visits would be more memorable in all aspects. Best regards,Your Acasa Team

8/10 Good

mojgan, Laguna Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public transportation were very close , grocery stores were near.Easy to get to town and airport .
Stayed 3 nights in Aug 2023
Response from Your Acasa Team on 5 Sept 2023
Dear Mojgan,we would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel. Thank you once again for your description. Thank you for choosing Acasa Suites, please come back again soon. Best regards,Your Acasa Team

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, great location close to trains.
Stayed 1 night in Aug 2023
Response from Your Acasa Team on 19 Aug 2023
Dear Kenneth, a review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. Once again, we want you to know that your description is appreciated, and we hope to see you again soon. Best Regards,Your Acasa Team

8/10 Good

Neeti

Stayed 2 nights in Aug 2023
Response from Acasa Team on 5 Sept 2023
Dear Neeti, Thank you for your valuable feedback following your recent stay with us. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

10/10 Excellent

Hercules

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short train ride from Hauptbahnhof.
Stayed 2 nights in Aug 2023
Response from Your Acasa Team on 19 Aug 2023
Dear Hercules,We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.We look forward to welcoming you back soon. With kind regards,Your Acasa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with wonderful service.
Stayed 1 night in Aug 2023
Response from Your Acasa Team on 19 Aug 2023
Dear Guest,first of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out hotel concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards,Your Acasa Team

10/10 Excellent

Vijay, humblet

Stayed 5 nights in Jul 2023
Response from Acasa Team on 5 Aug 2023
Dear Vijay, a review so complimentary as yours assures us that we are heading in the right direction with our numerous efforts. Thank you for choosing Acasa Suites, please come back again soon. Best regards,Your Acasa Team

10/10 Excellent

Elina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with 3 kids and were pleased how large and clean rooms are. Our room had full kitchen equipped with everything needed for cooking. Would definitely recommend it
Stayed 3 nights in Jul 2023
Response from The Acasa Team on 21 Jul 2023
Dear ElinaThank you for your wonderful feedback!We're thrilled to hear that you had a great experience during your stay with us. It's fantastic that our large and clean rooms, along with the fully equipped kitchen, were well-suited for your family's needs.Your recommendation means a lot to us, and we're grateful for your kind words. We will definitely share your compliments with our team, as they work diligently to ensure our guests have a memorable and enjoyable stay.We look forward to welcoming you and your family back in the future!Best regards

10/10 Excellent

Othman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but the parking with fees, small area for parking, the pillow was not comfortable, but I giving it 9/10
Stayed 3 nights in Jul 2023
Response from The Acasa Team on 21 Jul 2023
Dear OthmanThank you for your feedback.We're pleased to hear that you found our hotel to be good overall, and we appreciate your excellent rating. Your satisfaction is essential to us, and we take your comments seriously.Regarding the parking situation, we apologize for any inconvenience caused by the parking fees and the limited parking area. However, we do offer a garage downstairs with more space for our guests. Your feedback will be taken into consideration as we continuously work to improve our parking arrangements and ensure a more comfortable experience for our guests.We also apologize for the discomfort with the pillow. We understand the importance of a good night's rest, and we'll take note of your comment as we strive to enhance the comfort of our accommodations.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back with improvements on your next visit.Best regards

8/10 Good

Shing On

Travelled with family and small children
Nice services and clean. One area for improvement is the water pressure of shower.
Stayed 3 nights in Jul 2023
Response from The Acasa Team on 21 Jul 2023
Dear ShingThank you for your feedback.We're pleased to hear that you enjoyed our nice services and the cleanliness of the hotel. Your satisfaction is our priority, and we're glad that our efforts made a positive impression.We apologize for any inconvenience caused by the water pressure in the shower. Your comment will be taken into consideration as we work to improve our facilities and ensure a more comfortable experience for our guests.We appreciate your input and hope to have the opportunity to welcome you back in the future with improved amenities.Best regards

10/10 Excellent

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect. The staff was very helpful
Stayed 4 nights in Jul 2023
Response from The Acasa Team on 21 Jul 2023
Dear Harsh Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us at Acasa Suites. It's always gratifying to receive such positive feedback, and we will be sure to share your kind comments with our team.We hope to have the pleasure of welcoming you back to Acasa Suites in the near future.Best regards

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Acasa Team on 21 Jul 2023
Lieber BrianWir freuen uns sehr zu hören, dass Sie während Ihres Aufenthalts bei Acasa Suites eine wundervolle Erfahrung gemacht haben. Vielen Dank für Ihre freundlichen Worte über unser Team und unsere Einrichtungen. Es ist immer eine Freude, positives Feedback zu erhalten, und wir werden Ihre Kommentare sicherlich mit dem Rest unseres Teams teilen. Nochmals vielen Dank für Ihre Bewertung, und wir freuen uns darauf, Sie bald wieder bei Acasa Suites begrüssen zu dürfen.

10/10 Excellent

Patrick, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Visited Zurich with family. Very convenient location just outside the city center. One stop on train to main downtown or to airport (opposite directions). Lots of grocery stores nearby so you can actually use the kitchen in the suite. Restaurant and bar downstairs was very sleek and the outdoor garden seating was perfect for enjoying a glass of wine after a busy day in town.
Stayed 3 nights in Jun 2023
Response from Your Acasa Team on 9 Jul 2023
Dear Patrick,First and foremost we want to take this opportunity to express our appreciation for your friendly and helpful review. It is of great importance to us that our guests appreciate our well thought out hotel concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not-too-distant future. Best Regards,Your Acasa Team

10/10 Excellent

Vishweshwar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were clean and very good. The breakfast was great. Special mention about Jasmin at the front desk for being such a amazing help during our stay
Stayed 5 nights in Jun 2023
Response from Your Acasa Team on 9 Jul 2023
Dear Vishweshwar,we are very honored to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Conveniently close to the concert hall and the train station. Great buffet breakfast.
Stayed 1 night in Jul 2023
Response from Your Acasa Team on 9 Jul 2023
Dear Helena,thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Thank you for your appreciation of the facilities and services of the hotel. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.Once again, we want you to know that your description is appreciated, and we hope to see you again soon. Best Regards,Your Acasa Team

10/10 Excellent

Kris, Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Quiet, comfortable, clean, and in a nice area with public transport to everywhere nearby. I'd happily stay here again. Thanks
Response from Your Acasa Team on 3 Jul 2023
Dear Kris,Thank you for taking the time to share your experience. We are delighted to know that you had an enjoyable stay with us. Thank you for your appreciation of the facilities and services of the hotel. Your positive feedback is always a source of motivation for all of us to enhance our guest experience. We do hope to welcome you back soon at our hotel. With kind regards,Your Acasa Team

6/10 Okay

BYUNG, TORRANCE

Stayed 1 night in Jun 2023
Response from The Acasa Team on 21 Jul 2023
Dear ByungThank you for your feedback.We're grateful for your rating and appreciate your honest evaluation. We understand that there were aspects of your stay that might not have met your expectations fully.Your feedback is essential to us as we continuously work to enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an outstanding hotel, with wonderful staff, and located extremely conveniently for getting around Zurich.
Stayed 3 nights in Jun 2023
Response from Your Acasa Team on 3 Jul 2023
Dear Melanie,First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out hotel concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you both back again in the not too distant future. Best Regards,Your Acasa Suites

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Easy clean and friendly place to stay near the airport. Very good accommodating for our needs.
Stayed 1 night in Jun 2023
Response from Your Acasa Team on 20 Jun 2023
Dear William,We are very honored to read that you had such a pleasant time in our hospitality and want to thank you for sharing with us. Our highly skilled staff at the hotel and the entire team behind the scenes ensures that we always improve and meet the wishes and preferences of our valued guests. Once again, we want you to know that your description is appreciated, and we hope to see you again soon. Best Regards,Your Acasa Team

10/10 Excellent

Osama

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern and extremely clean property. Staff were very nice and accommodating. It’s slightly out of the city centre but easy travel on train/bus. Highly recommend if you don’t mind a 10 min commute
Stayed 2 nights in Jun 2023
Response from Your Acasa Suites on 20 Jun 2023
Dear Osama,first of all, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well thought out hotel concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere.Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards,Your Acasa Suites