I arrived early at 9:00am in a cold morning. The reception warmly welcome me and gave me my room right away at no extra cost. I wanted a electrical kettle (which is not provided in the room), again the reception arranged for me in just 10 min. The customer service is surprisedly good.
Kit Man
8/10 还可以
liang,中国南京
2014年11月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒
非常好的酒店,值得推荐
liang
10/10 超赞
Lee
团体旅客
2024年05月12日
满意:服务设施
Very nice space to stay. Close to everything in Zurich
Lee
2024 年 5 月入住 1 晚
10/10 超赞
Bernardo
2024年05月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bernardo
2024 年 4 月入住 2 晚
10/10 超赞
Keith
2024年04月26日
Keith
2024 年 4 月入住 4 晚
8/10 还可以
Jennifer
2024年04月21日
Jennifer
2024 年 4 月入住 3 晚
10/10 超赞
Ronald,Edmonton
与配偶出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in Hotel Europe for three nights - three fantastic nights! From the moment we checked in to the moment we checked out we loved every moment of our stay. The staff were extraordinarily welcoming and genuinely friendly and engaged at all times. The room was very clean and comfortable with good amenities. The WIFI was spotty at times but mostly the first night - it was ok after that. The elevator is tiny but so quaint. It works perfectly well and that’s all we wanted. We had zero issues with our stay and have zero problem recommending it. Fantastic staff, fantastic room, fantastic location…fantastic experience!
Ronald
2024 年 4 月入住 3 晚
10/10 超赞
Nuala
团体旅客
2024年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff went out of thete way to help us with everything.
Nuala
2024 年 4 月入住 3 晚
8/10 还可以
Paul Frederick
与配偶出行
2024年03月21日
满意:服务设施,员工和服务
Nice hotel super location, missed having coffee and tea making equipment in the room.
Paul Frederick
2024 年 3 月入住 2 晚
10/10 超赞
maxine
与家人出行
2024年01月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Concierge helped us with bags, train tickets, finding lost handbag, getting taxi service to train, everything perfect.