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Novotel Zurich City West

4.0 star property
Family-friendly Zürich hotel in Zürich Center with a 24-hour fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Novotel Zurich City West

Aerial view
Free minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (CHF 32 per person)
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
The price is HK$1,788
HK$1,920 total
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
Sofa bed
Shower/bath combination
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
Sofa bed
Shower/bath combination
  • 258 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Free minibar items
Smart TV
Blackout curtains
Hairdryer
Bathrobes
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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HK$2,082 total
includes taxes & fees
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Sheraton Zurich Hotel

About the area

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 5 min drive
  • Bahnhofstrasse - 5 min drive
  • ETH Zurich - 6 min drive
  • Zurich Town Hall - 7 min drive

Getting around

  • Technopark Tram Stop - 2 min walk
  • Zurich Altstetten Station - 4 min drive
  • Zurich Airport (ZRH) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Prime Tower - ‬6 min walk
  • ‪New Point - ‬4 min walk
  • ‪EQUINOX Restaurant - ‬3 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk

About this property

Novotel Zurich City West

Upscale eco-certified hotel near Letzigrund Stadium
Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and tour/ticket information
  • Smoke-free property, multilingual staff and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

Arabic, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 25.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (4306 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Zurich City West Hotel
Novotel Zurich City West
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Novotel Zurich City West?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 20 Oct 2024 start from HK$1,787.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Zurich City West?

Self-parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

Novotel Zurich City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 1005 reviews" "
Rating 8 - Good. 428 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Stayed 5 nights in Aug 2024

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staffs
Stayed 7 nights in Sep 2024

6/10 Okay

Aamir

Travelled with family
Disliked: Cleanliness
Stayed with family for a week. Good points: - Staff were helpful Areas not so good: - Housekeeping was poor, piles of dirt under the bed and on the AC vent. (Not cleaned despite informing reception) - One of the window blind was broken. - No hair conditioner provided and did not refill the handwash till asked. - Room size was very small and not suitable for family. - Milk was off in one occasion, ran out of Olives once - There appears to be shortage of staff at breakfast - No option to request an omelette/ live cooking - Premises shared with IBIS hotels - kids play area was removed and converted as a waiting area for air Canada crew. - Asked for 20 Franc deposit to issue a UK to EU plug converter. It is not a four star hotel but a good 3 star hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Luc

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Not far from downtown: easy access with tramway. Good swimming pool. Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Shikha

Stayed 1 night in Aug 2024

8/10 Good

Kai

Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool are rare thing in Zurich and lovely outside seating area with children's swings
Stayed 5 nights in Aug 2024

10/10 Excellent

MEHUL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has good facilities. Easy connection to Zurich. Staff is extremely helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

German

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent for a famille week-end.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Hassan Shah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a nice lively vibe to it and people hang out near and outside the lobby late into the night :) Initially, the surrounding area looked sketchy based on our Uber drop (that included driving through what looked like a defunct post-industrial complex), but the place turned out to be quite safe and happening. The only thing that was an issue for us was the size of the tiny elevator, and with our considerable baggage, it took us a few times to get them all moved in and out. Overall, we like the property, and will definitely consider staying here next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leon and Alessia were fantastic. They were very helpful with travel info and everything else. I would also like to mention David, who was very supportive at breakfast hall. I would definitely recommend this hotel to my friends and family. There are halal foods, Coop stores, Lidl’s, and transportation all in walking distance between 4 to 8 mins. Staying in Switzerland is costly but it is one of the most beautiful countries in the world.
Stayed 5 nights in Aug 2024

2/10 Terrible

Tejasvini

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just now value for the amount paid. Absolutely a motel feeling. Just way too much spent on a motel. I will never go back to this 'hotel' again
Stayed 2 nights in Aug 2024

4/10 Poor

Elena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
All bathroom was in mold, also on the ceiling
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet area
Stayed 3 nights in Aug 2024

10/10 Excellent

SAIF

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Aug 2024

8/10 Good

SAI MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Modern room. Quite good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Minal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly staff. Room service was good. Breakfast was enough and constant for all guests with a variety of different foods catering for all. Local to all transportation to airport and Zürich HB. Also various different cusine restaurants around and coffee bars. Overall good location and comfortable hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issue with shower drain. Staff was quick to move us to another room. Location is not near city center. That said easy to get around with tram located nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, Fort Lauderdale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

10/10 Excellent

Aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and car rentals, Novotel offered all the amenities. Special mention for the lady at the front desk that took extra care to answer all our questions (sorry do not have a name). Property mentions a pool but it's more a leisure one and tends to be quite crowded.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good hotel. Rooms were very very small.
Stayed 2 nights in Jul 2024

6/10 Okay

Rikesh R

No free water high price for room
Stayed 1 night in Jul 2024

10/10 Excellent

Basavaraj VEERABHADRAPPA, LEXINGTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodating staff is the highlight, it’s a clean place, convenient and priced right!
Stayed 2 nights in Jul 2024

10/10 Excellent

JoLynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the e perfect spot!
Stayed 2 nights in Jul 2024