Zweisimmen Spa Hotel

"Service and friendliness of staff"

"The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed."

"room was clean and had everything you need. The bed was a disappointment as it was hard and the pillows uncomfortable so sleeping was not so good, but otherwise lovely"

"Incredible staff, amenities, views, etc. couldn’t have asked for a better time during our honeymoon. Thank you to the Cambrian and the staff who helped make it the trip of a lifetime!"