Shinojima Adventure Holidays

Everything about this hotel was phenomenal. 100 out of 10

Wonderful stay at the Nagoya Kanko Hotel. Beautifully appointed lobby, restaurant, bar, and room. Breakfast buffet was terrific and offered delicious food for all tastes. Most importantly when my daughter experienced a medical emergency, the staff was incredibly responsive and went above and beyond to be helpful -- they ended up setting up an immediate appointment at an appropriate clinic (she had already been to another clinic in the city that had not been helpful) where they identified the problem (a severe infection) and immediately addressed the issue with professionalism and kindness. We are so grateful to the staff who helped us to find this wonderful clinic (Yamada City Clinic). Highly recommend this wonderful hotel.

サービスが良く、非常に食事が美味しかったです。

Everything about this hotel was phenomenal. 100 out of 10

Wonderful stay at the Nagoya Kanko Hotel. Beautifully appointed lobby, restaurant, bar, and room. Breakfast buffet was terrific and offered delicious food for all tastes. Most importantly when my daughter experienced a medical emergency, the staff was incredibly responsive and went above and beyond to be helpful -- they ended up setting up an immediate appointment at an appropriate clinic (she had already been to another clinic in the city that had not been helpful) where they identified the problem (a severe infection) and immediately addressed the issue with professionalism and kindness. We are so grateful to the staff who helped us to find this wonderful clinic (Yamada City Clinic). Highly recommend this wonderful hotel.

Overall can only rate it OK and not sure if would want to stay at this hotel if I do visit Nagoya again. Distance: ok ‘quite’ near to malls and Nagoya station, however if to drag luggage from station to hotel vice versa there is a challenge with the distance. Avoid underground walkway as is up and down stairs. Cleanliness: I was surprised on the hotel eco efforts, sure no cleaning to be done on daily and they will replace towels, provide the tea and bottled water. Do note the replaced new towels are placed inside plastic bag so not sure how this help with their eco claims. The ‘new’ towels are not that clean have spotted hair on the towels in the plastic bag 3 times during my 5 nights stay. Amenities are the very basic ones. Room: central aircon and super super hot, basically like no air ventilation. I was given a corner room facing the road and I must say sound proof very bad super noisy from the road traffic. The saving grace will be the staff at the reception, very helpful team.

Everything about this hotel was phenomenal. 100 out of 10