Kim Ma All inclusive Holidays

Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.

I had a really nice stay here! The room was cozy and clean, and the staff were super friendly and helpful. Everything felt welcoming and comfortable. I’d definitely come back again!

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Great hotel in brilliant location. The man on reception was really lovely and helpful.

Nice property, great location. Great breakfast and staff. Day staff very friend and helpful. Hotel needs to add staff later in the evening, only one person working to check in multiple groups arriving late at night forcing people to sit and wait to get into their rooms.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

The staff were kind and attentive The room was clean

The staff was amazing. Ms Kaelyn was so helpful, as were other staff members! The breakfast was delicious!

The staff were kind and attentive The room was clean

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Great hotel in brilliant location. The man on reception was really lovely and helpful.

Clean rooms, very kind staff

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning.