Lower Sugarloaf Key All inclusive Holidays

Had a good stay at this resort. Staff was friendly and accomodating. Resort amentities were as described, great pool and private beach access. Only a couple of things prevented this from being a 5 star stay. The bathroom in the lobby (mens) was not in good order throughout the entire stay. This made for a lot of unpleasant trips in there when you just needed a quick bathroom break while being on the property. Room (2 double) was fine, the balcony facing the pool was nice. The a/c was a bit noisy and as others have mentioned the walls are thin, you can hear a lot of movement from outside the room. We were pretty far down the hall and you can hear the elevator coming and going. I would recommend staying here but you may be overspending for complete value, but being right on the ocean in a high traffic area makes up for it.

Great hotel and service, but lousy weather and no heat in room.

Well taken care of and managed

The staff were super friendly! At checkout and also in the restaurant on site. The hotel was very clean. Great shuttle service to the airport. Everything we needed was at our fingertips.

The room was spacious, a bit beige, loved having the in room, laundry and full-size refrigerator. Not in the hotels control, but the massive construction, jackhammers, 8 to 4, waves of dust certainly put a damper on having any windows open. Great access to the beach only a two or three minute walk away. Some quirky requirements, $20 a day for an umbrella at the beach but the chairs, two per day was part of the daily resort fee. Towels, limited access and only when you left your card so it makes it inconvenient for returning or to be dropped off in your room or any other place in the hotel or at the checking hut on the beach. The sunset rooftop, nice little appetizers, the drinks were not great, Not a bad little start for happy hour, but could not recommend for a nice dinner. The hostess was a definite, major, turn off. I can only assume she’s a relationship to somebody because definitely turned us away from going back to sunset. Overall, not a bad place to stay, but you’re not using it as a resort and you really need to plan on just sleeping there.

Excellent location, good facilities

Great hotel and service, but lousy weather and no heat in room.

Clean room and staff was very friendly