Zhejiang All inclusive Holidays

The Property is good and Conveniently located.

I think their breakfast area was under construction and wouldn't recommend having breakfast there in saying that we were luckily the hotel room we had was complete house so no problem for us at all i actually enjoyed my stay there very friendly staff.

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.

The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia

The property exceeded my expectations a did the staff. They were beyond helpful and made our stay one we will not forget.

The Property is good and Conveniently located.

Great spot overall. The Butler (Johnson) was extra helpful as i'm a foreigner and he was able to see to my needs anytime. Would stay again.

Would suggest providing capsules coffee and tea as well as comb in the room

Definitely recommend this amazing location for your next trip. Excellent staff and various amenities offered!

Property said there were three beds in the one room, but there was two beds in one room and then a separate bed in the room next door. The facilities were clean, modern and had great air conditioning. The location is a little out of the old city or shopping district or Bund, but we took a taxi to all very cheaply. There is also public transportation nearby.