罗马古堡全包假期

1、地點絕對給讚，離景點、地鐵都近 2、員工服務態度非常好、解決問題快速 3、清潔人員很盡責 4、房間真的很小，第一次住到沒桌椅的（工作、吃東西很不便） 5、熱水有點問題，有時熱、有時很久都不熱（還好不是冬天）

We liked our stay a lot. The staff were very helpful and did everything we requested. The place was very clean and well maintained. Location was excellent also and easy to get around with great restaurants and shops nearby.

I was expecting complete comfort and rest after the long journey, especially considering the high amount I paid for the room. Unfortunately, one of the rooms was not ready until 5 PM, and the other even later than that?! Just as the hotel charges the full nightly rate if I fail to arrive, they should also commit to refunding the cost of the first night due to their delay in preparing the rooms. What made me remain silent and show a great deal of patience was my appreciation for the hotel staff and their efforts.

The room is nice and staff is helpful. Breakfast is Good.

1、地點絕對給讚，離景點、地鐵都近 2、員工服務態度非常好、解決問題快速 3、清潔人員很盡責 4、房間真的很小，第一次住到沒桌椅的（工作、吃東西很不便） 5、熱水有點問題，有時熱、有時很久都不熱（還好不是冬天）

Nice place great ubication