Yucatan Peninsula All inclusive Holidays

Room in decent condition, although I did find a cockroach on the drawer. Cleaning service was good and cleaning staff are overall friendly. NO lifeguards around anywhere. Not in the pools, or in the beach. Disappointing. There were times where the staff at the bars and restaurants would rush you in a rude manner. This feels like a side effect of the sheer amount of people that are in the hotel. This is a resort more targeted for a younger demographic with music and parties at the center of the entertainment. This being the case, there were no “nightclubs” open during the night, which is very rare. Washrooms are downright dirty and not maintained very often. Overall, there are better options for resorts in the Cancún area. This resort had too many people, not enough entertainment, rude staff at times, and alright food. Do consider spending a little bit more for a more quality hotel. Do not recommend.

Great experience, awesome service.

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon

Staff, venue, and location were top notch

Pool and lobby staff were excellent. Maid service wasn’t consistent. We had to ask more than once for coffee pods and towels.

The hotel is perfectly located on the beach but they are still ramping operations. Staff were nice but slow and seemingly unprepared. Will likely not go back anytime soon