Heidiland All inclusive Holidays

Great location, friendly staff, close to lake and shopping and restaurants. A bit dated rooms and furniture but clean.

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.

Rooms were huge, we had a ton of space. They offer US and EU plugs in the room, huge bathroom with a giant soaking tub, comfortable beds, the windows open all the way so you can air out the room and it’s nice at night. Friendly staff, beautiful courtyard. Breakfast in the morning was great, they had American style bacon and mimosas for free. Very convenient area, walkable to major areas of the city and lots of shopping. Would definitely stay here again.

Very nice hotel though lacking in outside space and situated on a busy road. Convenient for the lake and close to Zurich old town.

Pros: 5 star amenity rooms, incredibly friendly, multilingual staff, always smiling and accommodating. Cons: Despite how tall the building is, it's very tucked away, misleadingly far from the city centre and difficult to find - even for a couple of taxi drivers I was with.

This was a great location and very walkable to Old Town and across from the Limmat River. We stayed in the renovated part of the hotel and it was lovely. The room was clean and the bathroom floors were heated! The staff was very attentive and the amenities top notch, from the bar to the restaurants

One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.

Great location, friendly staff, close to lake and shopping and restaurants. A bit dated rooms and furniture but clean.

Place is clean and love the lounge and bar area. It’s near shops and very convenient. Only issue was the air conditioning didn’t get cold enough.

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.