North East Division All inclusive Holidays

The room size and equipment were great, but it's ridiculous that there isn't a SINGLE hook anywhere to hang your towel, shirt, or pants. I had to pick up cheap suction hooks from Daiso, so I had places to hang items that were frequently used. Sure the wardrobe has a bunch of hangers but you don't want to stuff your used day-pants in there. Makes no sense. The room cleaning only happens on Wednesdays, so you'll also need a hook to hold your garbage in a separate plastic bag. The garbage bin in the room is just too small for a week's worth of trash. Walls are thin, you'll hear your neighbors or room mates talk on their phone, and all the activity in the shared living space - this was esp apparent when my neighbor was cooking, doing laundry, inviting her friends over, etc. The 100 year old, very slow lift is cool the first time... but a real pain in the ass to use. You have to pull open two very heavy metal gates, and pull to close them (and ensure they're very closed) before you can hit the button to go up or down. Usually by midnight the lift will stop working... because the bargoers that use the lift forget to close the gates after they've gone to the top floor. And when new guests come in or out, everyone is very confused who should be helping to open or close the inner/outer gates. It's a nightmare when you're a regular guest and all you want to do is just enter or exit the hotel on the 3rd floor. Often, just waiting for the lift takes forever - if it comes at all.

Friendly staff and easy assess to shopping, dinning and transportation

Staff was very helpful,room was clean and comfortable,with proper internet access

Everything outside the hotel were within walking distance especially the restaurants. The rooms were a little bit dirty with marks on the walls and bathroom sink. There were loose hair in the bathroom. Some of the staff at the cafe has poor hygiene. One staff sneezed and didn't wash his hands at the cafe

Not bad. Espresso machine in room did work.. otherwise stay was good.

Very quiet and spacious and close enough to dining options.

Not bad. Espresso machine in room did work.. otherwise stay was good.

Had a really great week at the Kempinski it is really well located directly next to the capitol theatre and city hall MRT. Their easy access to one of Singapore's massive connected walkways, from the Kempinski you can get to at least 4 malls and two MRT stations without ever needing to go outside. The proximity of the theater also means there are so many great dining options it would take months to get bored. But location is only half the story, the hotel itself is great, we booked an executive suite which came with executive lounge access and it was definitely worth the upgrade, just to have a little piece of calm in what can be a hectic city was worth it all by itself, even if we weren’t able to use it as much as we wanted as we were always on the go. The staff were also super friendly and helpful and seemed to really care, not just that your stay was good, but that you enjoyed the city (in fairness this was an overriding impression I got across Singapore, everywhere you went people were so proud of the city and wanted to show you the best.) So it may not be exclusive to the hotel, but every member of staff I met exemplified this behaviour and made our stay amazing. 100% will be staying here again for all future trips to the Lion City.

A great location with a MRT station only 5 minutes walk away. Chinatown is about a 10 to 15 minute walk while there are countless places to dine within a few minutes. The staff are very helpful and friendly, and breakfast was excellent. I'll certainly stay at the Carlton City Hotel when I next visit Singapore.

Friendly staff and easy assess to shopping, dinning and transportation

Everything outside the hotel were within walking distance especially the restaurants. The rooms were a little bit dirty with marks on the walls and bathroom sink. There were loose hair in the bathroom. Some of the staff at the cafe has poor hygiene. One staff sneezed and didn't wash his hands at the cafe

I had a Silver discount which was a great price for Singapore. 2 MRT stops from Changi & 2 bus stops from Stn. Nice small room convenient for short stay

Friendly staff and easy assess to shopping, dinning and transportation