Middle East Beach Holidays

When we arrived. The hotel did not have our booking. Within about half and hour, the back office created our booking. There was no apology for the inconvenience. I mentioned to the front desk that it was my special birthday and they promised to do/give something complimentary in our room. Unfortunately, this did not happen. The main restaurant for breakfast can be very busy. On one morning, when this was particularly busy, we were shown to an overflow restaurant, which was actually quieter, the staff were excellent here. Overall, we had an average, but pleasant stay here.

Our first time in Dubai, Couldn’t fault it. Everything was perfect, hotel, staff, food , facility’s.. All first class. Will definitely be returning.

Beach team and Italian restaurant are clearly 5*. Rooms nice but really could do with some entertainment at night. Singer outside the Palm Restaurant very nice, but post meal the hotel lacks atmosphere

Room service and hospitality

Location and facilities were great but the standout was the staff. Everyone was more than helpful, always smiling and couldn't do enough for us. Will be back.

Our first time in Dubai, Couldn’t fault it. Everything was perfect, hotel, staff, food , facility’s.. All first class. Will definitely be returning.

Beach team and Italian restaurant are clearly 5*. Rooms nice but really could do with some entertainment at night. Singer outside the Palm Restaurant very nice, but post meal the hotel lacks atmosphere

Room service and hospitality