金塔納羅奧 平價度假套票之旅

Try to make reservations for the restaurant when first day I came. And find all the restaurants in hotel are not available except the buffet. and for the rest 4 days of my stay, i can only ate buffet, which is so bad. They also make a mistake on the room.i came with my friend, we booked a 2 beds room, but there is only 1 king size bed room left. Was Told that was the last room they have. So we have to sleep on one bed.

设施一切都很完美。唯一不足的是儿童设施。适合小孩子的只有水池。如果再加一点适合儿童的playground 那就真的很完美了。

My family and I recently stayed at the Grand Park Royal Cancun for our summer vacation, and unfortunately, the experience did not live up to our expectations. Having had a wonderful time during my previous visit five years ago, I was truly looking forward to this stay. On the positive side, the hotel's location is still excellent, offering beautiful views and convenient access to the beach. Moreover, their drink selection was decent, providing a small solace amidst the disappointments. However, the decline in service and food quality left us thoroughly dissatisfied. One major safety concern was the lack of floor mats or anti-slip padding around the jacuzzi area. Both my son and daughter suffered unfortunate accidents, slipping and hitting their heads on the marble floor tiles. I strongly suggest that the hotel takes immediate action to prevent similar incidents in the future by implementing safety measures in such high-risk areas. Another letdown was the significant decline in the quality and variety of food since my last visit. This aspect was one of the highlights during my previous stay, and it's disheartening to witness the evident drop in standards. Overall, while the Grand Park Royal Cancun may boast a great location and some enjoya

食物有一些单一，意大利餐厅和墨西哥餐厅服务员态度很差，其余餐厅服务员都很热情