Singapore Golf Holidays

Great facilities. Transfer bus can be a lottery at certain times of the day due to numbers using it. Sunday night at 12am on the ground floor staff from restaurant / hotel making excessive noisy, pushing trolleys over rutted tiled floor, this then started at 4am with what I assume was laundry / food trolleys.

Great stay thank you. Good service

Lovely stay here for business. No complaints about anything, staff, location and quality were fantastic.

Excellent at the arriving door. Went to the desk and not well explaining everything. We didn’t know that all the drinks in the fridge are free so we didn’t touch it, No wardrobe in the room and was hard for 10 days our clothes still in our suitcases. Noisy next room during the night making loud noises. Shower was not working. Big light by the sofa was not working and we reported it. We did expect higher standards for the price we paid for ten days but felt letdown. We did asked to move to other room due to issues but was told we couldn’t and also asked to downgrade but still she said no. The good thing was clean and polite housekeeping staff. Porters on the lobby were all excellent staff. And most of the receptionist staff were very good except the other one (woman). Mall was so good and easy to access. The view from the balcony was pretty good except the smoggy atmosphere.

I'll try to be as fair as possible, my pet staycation experience was a mixed bag. Booking staff was responsive and highly helpful, but arrival was quite a poor experience. Came at 3pm and room was not ready. No offer of dining vouchers or other service recovery given, simply had to wait. Had to wait an hour more, and room wasn't even clean then (saw leftover items from previous guest). Pet bed provisioned as part of add-on was old and ragged-looking, not even of a suitable size for my dog. Pet food and accessories box was good though, had a small bowl, lots of food and treats. Room was extremely cold at night, even after setting the air-conditioning to the warmest setting. Noise isolation was also a mixed bag - the glass doors were well-insulated because all the frog and insect noises disappeared once you went into the room. However, room-to-room noise can be clearly heard, with a sudden flush from presumably upstairs jolting us awake. Lift tiles were popping, property was otherwise decently-maintained but not extremely well. No safe paths to pet elimination areas except a narrow strip with zero handrails. The path to Tanjong beach had many faulty lights. Breakfast was quite pricey with pretty standard items. Laksa was good (no prawns), but otherwise all the food options were quite low value for money as compared to other Accor hotels. Shuttle bus was punctual, clean, and ran very frequently.

Lovely stay here for business. No complaints about anything, staff, location and quality were fantastic.

Excellent at the arriving door. Went to the desk and not well explaining everything. We didn’t know that all the drinks in the fridge are free so we didn’t touch it, No wardrobe in the room and was hard for 10 days our clothes still in our suitcases. Noisy next room during the night making loud noises. Shower was not working. Big light by the sofa was not working and we reported it. We did expect higher standards for the price we paid for ten days but felt letdown. We did asked to move to other room due to issues but was told we couldn’t and also asked to downgrade but still she said no. The good thing was clean and polite housekeeping staff. Porters on the lobby were all excellent staff. And most of the receptionist staff were very good except the other one (woman). Mall was so good and easy to access. The view from the balcony was pretty good except the smoggy atmosphere.

Great stay thank you. Good service

Lovely stay here for business. No complaints about anything, staff, location and quality were fantastic.

Lovely stay here for business. No complaints about anything, staff, location and quality were fantastic.

Property condition is good. Close to shopping and restaurants which mostly 5- 8 mins walking distance. There is construction ongoing right now in front of the property which leads to a little inconvenience walk in or out