東紐克 親子假期之旅

The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.

The breakfasts are ordered to make. There are a wide varities of choices. The room fittings are true to picture. Even though it is a family room at the lower basement, the natural lighting and ventilation are acceptable.

We started by a very warm welcoming and greeting from frontdesk staff upon checkin. Concierge staffs are also very helpful by providing us necessary tips for dining. Restaurants staffs, and , health club staffs (impressive) are very very warm and sincere. Food in Number One and also in the nice French restaurant is impressive. However, we need to express our discontent, that after two nights, our bed sheets were not changed (where hotel policy was supposed to change every other night). We were initially ok, then we called to change the bed sheets for ourselves during our visit to health club. After coming back two hours later, those bed sheets were not changed neither. This really disappointed us. Besides, the fan sound is too big and annoying during sleep.

The food is absolutely wonderful.

The breakfasts are ordered to make. There are a wide varities of choices. The room fittings are true to picture. Even though it is a family room at the lower basement, the natural lighting and ventilation are acceptable.

The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.