Asia Luxury Holidays

The breakfast buffet was amazing. The location is perfect to take the complimentary hotel tuk tuk to the hop on/hop boat. The staff is amazing and go beyond to make sure everything is perfect. We will definitely refer this hotel to all our friends. Joan & Paul from Canada

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

More than met every expectation. Luxury for the discerning, not for those looking to flash their cash. Our marina view room was large, exceedingly comfortable and well equipped, with 2 wardrobes, huge bed, tables, chairs, two wash basins, rainfall shower and separate bath. Pool and beach areas absolutely superb and we never had a problem finding loungers. Complimentary snacks and refreshments offered around the pool during the afternoon. Restaurants offered wide range of local and ‘international’ dishes, everything you could wish for so long as you’re not ridiculously fussy…but even if you were I wouldn’t be surprised if the excellent staff tried to accommodate you as best they could. Location is peaceful but within a short grab/taxi ride of everything.

Breakfast was not in our expectations

We stayed in a family suite and loved everything about our stay. The suite was huge and immaculate with amazing views of the city, and we felt incredibly well looked after. The boat service is a real highlight and using the river to get around was a game changer as a family with young children. The pool area was great and breakfast was the best and biggest buffet we’ve ever seen. Would 100% recommend.

The breakfast buffet was amazing. The location is perfect to take the complimentary hotel tuk tuk to the hop on/hop boat. The staff is amazing and go beyond to make sure everything is perfect. We will definitely refer this hotel to all our friends. Joan & Paul from Canada

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

More than met every expectation. Luxury for the discerning, not for those looking to flash their cash. Our marina view room was large, exceedingly comfortable and well equipped, with 2 wardrobes, huge bed, tables, chairs, two wash basins, rainfall shower and separate bath. Pool and beach areas absolutely superb and we never had a problem finding loungers. Complimentary snacks and refreshments offered around the pool during the afternoon. Restaurants offered wide range of local and ‘international’ dishes, everything you could wish for so long as you’re not ridiculously fussy…but even if you were I wouldn’t be surprised if the excellent staff tried to accommodate you as best they could. Location is peaceful but within a short grab/taxi ride of everything.

The breakfast buffet was amazing. The location is perfect to take the complimentary hotel tuk tuk to the hop on/hop boat. The staff is amazing and go beyond to make sure everything is perfect. We will definitely refer this hotel to all our friends. Joan & Paul from Canada

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

All around excellent hotel in a great location

The breakfast buffet was amazing. The location is perfect to take the complimentary hotel tuk tuk to the hop on/hop boat. The staff is amazing and go beyond to make sure everything is perfect. We will definitely refer this hotel to all our friends. Joan & Paul from Canada

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

All around excellent hotel in a great location