Treasure Island Mountain Holidays

The hotel location is fantastic and the stash are generally very helpful and courteous. My reason for a three star rating was based on personal issues like bed and pillow comfort and noise levels between rooms. The mattress being too soft for my back; and the pillows being too thick for my comfort level. Also the quality of breakfast foods, especially the eggs, in my opinion is substandard. The eggs fell and taste heavily processed. Overall however I think the hotel offers reasonable value and the location makes it's good choice for people seeking a fun bay/harbor experience.

Tried really hard to love this place - fabulous lobby, staircase and lounge. Our room while large lacked natural light - partially due to tree outside but also a window that probably hadn’t been cleaned externally in years. Bar/bistro not open early afternoon and closed at 9 pm. Given that the surrounding area isn’t great to wander round this wasn’t good.

Great place to stay, clean and staff were very friendly!

The hotel is with a long history but the room is luxurious, spacious and clean! Redwood Room Bar is definitely worth a visit, superb atmosphere!

The staff and friendly and the location feels safe Unfortunately the hotel has seen better days - the rooms are worn, dusty and there is no sound proofing - not the elevated experience I was hoping for

Not all areas of the hotel are upgraded.

The shower was the best part. Also if you need a bath to unwind they got you covered. Spa, gym, hotter all available

The building itself is truly impressive, with a sense of history and grandeur that makes a strong first impression. The location is also excellent, very convenient for exploring San Francisco. That said, some areas of the hotel feel dated. The hallways in particular look old and have a harsh white lighting that feels more like a hospital than a luxury property. The rooms have high ceilings and a good size, which is a plus, but the bathrooms are relatively small. The white lighting in the rooms also creates a very cold ambiance, which takes away from the overall comfort. In general, much of the furniture throughout the hotel could benefit from a renovation. Overall, it’s a beautiful historic property in a great location. With some thoughtful modernization that respects and blends with the hotel’s classic character, it could truly be exceptional.

The hotel location is fantastic and the stash are generally very helpful and courteous. My reason for a three star rating was based on personal issues like bed and pillow comfort and noise levels between rooms. The mattress being too soft for my back; and the pillows being too thick for my comfort level. Also the quality of breakfast foods, especially the eggs, in my opinion is substandard. The eggs fell and taste heavily processed. Overall however I think the hotel offers reasonable value and the location makes it's good choice for people seeking a fun bay/harbor experience.

Great place to stay, clean and staff were very friendly!

The hotel is with a long history but the room is luxurious, spacious and clean! Redwood Room Bar is definitely worth a visit, superb atmosphere!

The hotel location is fantastic and the stash are generally very helpful and courteous. My reason for a three star rating was based on personal issues like bed and pillow comfort and noise levels between rooms. The mattress being too soft for my back; and the pillows being too thick for my comfort level. Also the quality of breakfast foods, especially the eggs, in my opinion is substandard. The eggs fell and taste heavily processed. Overall however I think the hotel offers reasonable value and the location makes it's good choice for people seeking a fun bay/harbor experience.

Tried really hard to love this place - fabulous lobby, staircase and lounge. Our room while large lacked natural light - partially due to tree outside but also a window that probably hadn’t been cleaned externally in years. Bar/bistro not open early afternoon and closed at 9 pm. Given that the surrounding area isn’t great to wander round this wasn’t good.

Great place to stay, clean and staff were very friendly!