East Midlands Mountain Holidays

Great location on the river between the national theatre and the Tate modern. Good transport links from Blankfriars.

Excellent location. Good attentive staff. Great breakfast. But the room design is wanting. Black separate shower and toilet are dark. Water is coming out of the shower and the floor is moldy and swallen. So, the washroom door jams. Overall design is somewhat pretentious but with unnecessaryly reduced space and functionality. Would have been better with more conventional simpler approach. Overall recommended though.

We had an issue arriving to London. I tried to contact the hotel but the phone number wasn't working so I sent a message informing we would be arriving the next day and wanted to confirm our reservation was held for us and that our room would be ready in the morning. I received no response. Upon arrival we were told that the hotel was sold out and a room was not yet available for us (even though we had paid for the previous night). We had to check our luggage at the front desk. When we returned that evening I explained the situation and asked for a credit for the previous night since we had pre-paid for a room that should have been available to us. We were told by the front desk that our reservation was good and that what we said wasn't true. Very disappointed to be accused of making something up and if our room had been available to us then why would we have had to check at our luggage at the front desk rather than putting them in our room? I would like to AGAIN request a credit back for the night we were charged.

Friendly Staff, delicious breakfast. The entire stay was amazing!

Awesome property, central location, your stay will be part of history.

Great location on the river between the national theatre and the Tate modern. Good transport links from Blankfriars.

Awesome property, central location, your stay will be part of history.

The room is clean but very small. No irons in room. Location is quite a bit out of the way

The staff was super friendly and helpful. Dinner was amazing. Room and location were perfect.

Perfect location lovely staff will stay there again!!

excellent location and rooms

I loved that it was a safe area and quiet! It wasn’t the cleanest room I have ever stayed in however for the price it was great! They were very nice and held our luggage for us prior to checking in so we can explore London earlier that day.

The room is clean but very small. No irons in room. Location is quite a bit out of the way

very friendly , courteous staff and location is great