Mumbai Mountain Holidays

The staff couldn’t be anymore helpful. The property is situated in a busy area but it’s super safe. A bit of modernisation could go a miss. Stayed here many times.

Great staff, but couldn’t say the same a

Amazing and helpful staff. Great breakfast buffet. Overall superb service. Convenient location near airport and vile parle market for shopping. Would recommend highly.

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Room was clean and staff were polite and friendly

Amazing and helpful staff. Great breakfast buffet. Overall superb service. Convenient location near airport and vile parle market for shopping. Would recommend highly.

Great staff, but couldn’t say the same a

The staff and amenities at this hotel are excellent. I hosted a business dinner there for over 40 people, and everything was flawless.