Kraslava Municipality Pet-friendly Holidays

Nice hotel. Balcony has not been cleaned for some while otherwise the rest is clean enough. Lovely staff. Good rooms. No elevator which is not immediately clear from their description.

Friendly and helpful staff. Great location and clean rooms. This was my second stay and will stay there again,

We spent 3nights at the Imperial and it was a superb hotel. They were able to accommodate an early check in for one of the 2 rooms which was super helpful and they had the other ready efficiently. Theblift wasn't working during our stay but the reception staff helped with bags and also stored our pushchair for us as we were travelling with a baby. The breakfast was tasty and served in a lovely room with friendly staff who were also very efficient. We had an issue on the last day that a payment had been taken from the cards held to the room in error. The staff were very apologetic and while it took a few days to sort out the money was returned to our cards. Overall a great hotel with splendid, if not ostentatious, decor and helpful, friendly staff. Would 100% recommend.

Great location, spacious and beautifully decorated rooms.

Stikliai have always been a signature Vilnius’s hotel so we had very high expectations for this 5* place. And its still has a very lovely lobby and restaurant as well as location is amazing for tourists. However, everything else was disappointing. First of all, reception staff was average. They did not provide us any information at all, neither about food, wifi, other available services. The only fact they cared about is to make us wait for extra 40 minutes as our room was not ready and they promised we will get upgrade. And we did not :) . Also, rooms have the worst soundproof. We were awaken few times each night and morning by people chatting in the corridors. You can hear every sneeze and every whisper. But the most awkward thing you definitely do not expect from 5 star hotel is their penniy-pinching. They only provided water to the room for the first night and never filled it again. There were no other perks provided (in other hotels they can give you chocolates or wine but not here) and their minibar was insanely overpriced. Honestly, will never come back. There are many more better options around

Checkin was a little slow due to only one person. Hotel location was perfect for walking around the old town and also only a 10-15 mins walk from the train station (also a McDonalds and a supermarket at station). Room was divided into a small bedroom with TV and a reception room with a small table and a wardrobe. Bathroom was nice with a large walk-in shower. Aircon was odd - it could not be altered when the window was open. Took me an awhile to figure this out and only did so when I found a tiny sign in a different room - should be next to aircon unit! Another oddity was the bedside lamps. Spent ages switching all the light switches off I could find, no obvious switch on lamp. Finally found you had to lift the lamp hood up to see underneath where there was a small switch! Breakfast was OK. WiFi was OK. TV was good for English language news.

We spent 3nights at the Imperial and it was a superb hotel. They were able to accommodate an early check in for one of the 2 rooms which was super helpful and they had the other ready efficiently. Theblift wasn't working during our stay but the reception staff helped with bags and also stored our pushchair for us as we were travelling with a baby. The breakfast was tasty and served in a lovely room with friendly staff who were also very efficient. We had an issue on the last day that a payment had been taken from the cards held to the room in error. The staff were very apologetic and while it took a few days to sort out the money was returned to our cards. Overall a great hotel with splendid, if not ostentatious, decor and helpful, friendly staff. Would 100% recommend.

Stikliai have always been a signature Vilnius’s hotel so we had very high expectations for this 5* place. And its still has a very lovely lobby and restaurant as well as location is amazing for tourists. However, everything else was disappointing. First of all, reception staff was average. They did not provide us any information at all, neither about food, wifi, other available services. The only fact they cared about is to make us wait for extra 40 minutes as our room was not ready and they promised we will get upgrade. And we did not :) . Also, rooms have the worst soundproof. We were awaken few times each night and morning by people chatting in the corridors. You can hear every sneeze and every whisper. But the most awkward thing you definitely do not expect from 5 star hotel is their penniy-pinching. They only provided water to the room for the first night and never filled it again. There were no other perks provided (in other hotels they can give you chocolates or wine but not here) and their minibar was insanely overpriced. Honestly, will never come back. There are many more better options around

The property suited our requirements very well. Well fitted out for self catering and within 20 minutes of the best of the city in any direction.

Friendly and helpful staff. Great location and clean rooms. This was my second stay and will stay there again,

Outstanding and modern apartment in a fabulous location for the old town and the centre of Vilnius! Would 100% recommend and we will stay again !