Keihinjima Pet-friendly Holidays

I learned the hotel was opened a month before our stay, the whole place was impeccable, from reception to every space in the room. Staff is super friendly, spoke good English and made us feel welcome. If we get the chance to travel to Tokyo this is where we will stay.

Amazing property. The location is very close to Ueno Station in a quiet neighborhood. Felt nice to escape the bustle of Tokyo when coming back to the room. The room is very large for Tokyo. Washer and dryer in the room. Also a fridge, microwave and sink. Bathroom was a little small but the shower was very nice. The staff was excellent! They were super friendly and held our luggage for us no problem. The pillows were a little bizarre but it was a minor issue. The only suggestion I have is to have separate trash bins for the burnable and non burnable trash.

Loved the sauna and the large tub

Perfect stay. Nice looking from the outside, on a quiet street across from a small supermarket. Check in was quick and friendly with water and juice available. The room was clean and more spacious than I expected. Our teen and tween stayed comfortably in the bunk beds. Laundry detergent was available by the check in desk free of charge and the washer dryer in the room worked really well, way better than any I’ve seen before in Japan. Our clothes were actually dry at the end of the cycle which was so helpful! Our routes for all our sightseeing took us to Tsukiji station, the H/Hibaya line, which was a 5-6 min walk from the hotel along a nice clean route. We didn’t walk to Ginza because it was 20 min or so and we preferred the train instead. They cleaned on a schedule, on the 3rd day of our stay and did a full thorough cleaning but there was a trash can just outside and they collected used towels each day. Thank you for a wonderful stay.

I booked this room the last minute, and our family has been traveling Hong Kong, and Japan (Osaka, Nara, & Kyoto). This hotel was the best out of all the hotels. It had washer/dryer combo machine, Nepresso machine, cooking utensils, refrigerator, large bath, etc. The only negative would be no view of outside as there was a building right next to it.

We are two girls travelling from Australia to Japan and had a pleasant stay at this hotel. The room was cleaned daily, and the staff were always friendly, helpful, and happy to answer any questions we had. During our trip, a typhoon passed through the area, and the hotel kindly provided umbrellas for guests. Unfortunately, the umbrella we used broke during use, but we appreciated the hotel’s effort to assist guests during the bad weather. The hotel also offers free luggage storage, which was very convenient. Overall, we had a good experience and would recommend this hotel. The only downside was that the lobby and reception area became very busy from midday onwards, with many guests checking in and out, which sometimes resulted in longer wait times.

The clean rooms and amazing garden was astonishing.

​This was our second stay at the Aoyama Grand, and just like before, everything was perfect. We stayed in Suite 246 and loved every single detail of the room. The mid-century modern decor is exactly my style, the beds are incredibly comfortable, and the minibar is a wonderful bonus. The restaurants are all excellent, and the bar on the fourth floor has fantastic drinks, good vibes, and great music. Having said all of that, what truly makes this place special is the staff. They are professional and courteous, yet warm and friendly, always doing their best to ensure you feel completely at home. I will definitely be staying at the Aoyama Grand again on my next trip.

Our room was a little too bright at night. We had to cover the window above the bed with towels, cover the air conditioner status light and the hall motion sensor.

Loved the sauna and the large tub

I learned the hotel was opened a month before our stay, the whole place was impeccable, from reception to every space in the room. Staff is super friendly, spoke good English and made us feel welcome. If we get the chance to travel to Tokyo this is where we will stay.

I learned the hotel was opened a month before our stay, the whole place was impeccable, from reception to every space in the room. Staff is super friendly, spoke good English and made us feel welcome. If we get the chance to travel to Tokyo this is where we will stay.

I booked this room the last minute, and our family has been traveling Hong Kong, and Japan (Osaka, Nara, & Kyoto). This hotel was the best out of all the hotels. It had washer/dryer combo machine, Nepresso machine, cooking utensils, refrigerator, large bath, etc. The only negative would be no view of outside as there was a building right next to it.

Amazing property. The location is very close to Ueno Station in a quiet neighborhood. Felt nice to escape the bustle of Tokyo when coming back to the room. The room is very large for Tokyo. Washer and dryer in the room. Also a fridge, microwave and sink. Bathroom was a little small but the shower was very nice. The staff was excellent! They were super friendly and held our luggage for us no problem. The pillows were a little bizarre but it was a minor issue. The only suggestion I have is to have separate trash bins for the burnable and non burnable trash.