Al Madam Pet-friendly Holidays

Great staff, very professional

Great hotel, friendly staff

When we arrived. The hotel did not have our booking. Within about half and hour, the back office created our booking. There was no apology for the inconvenience. I mentioned to the front desk that it was my special birthday and they promised to do/give something complimentary in our room. Unfortunately, this did not happen. The main restaurant for breakfast can be very busy. On one morning, when this was particularly busy, we were shown to an overflow restaurant, which was actually quieter, the staff were excellent here. Overall, we had an average, but pleasant stay here.

Lovely staff, decent bed. Room wasn’t great. Lots of construction work happening which doesn’t make for restful sleep. I had to phone housekeeping for basics such as robe, body wash, shampoo. The showerglass was full of limescale and lots of mold amd damp walls in bathroom. Bit disappointing. But lovely staff.

Great hotel! Amazing, helpful staff. Good dinner buffet and morning buffet. Great perks as a free shuttle to beach and Dubai mall.

Great staff, very professional

Great hotel, friendly staff

Lovely staff, decent bed. Room wasn’t great. Lots of construction work happening which doesn’t make for restful sleep. I had to phone housekeeping for basics such as robe, body wash, shampoo. The showerglass was full of limescale and lots of mold amd damp walls in bathroom. Bit disappointing. But lovely staff.