Yamaguchi Prefecture Romantic Holidays

air con is good, laundry machine is super too room is clean, staff is great.

This was by far the nicest room/resort we have stayed in. After being cramped in many Japanese hotels and ryokans, this was much much larger with three queen/full size beds, a 65" TV and an outdoor bath (mineral salts available in the lobby). However, please understand that as this location is very remote, dining options in the area and transportation may be limited. This may be why we didn't see any foreigners there? However, they do provide pick-up service to and from the Shin-Iwakuni station depending on the room you're staying in given you contact them at least three days in advance. Although our Shinkansen was unexpectedly delayed by two hours due to rain/lightning, they patiently waited for our arrival and did not leave us stranded. Perhaps the only downside was that we only stayed two nights as I felt we could've done with some more downtime and taking advantage of the amenities including the bikes and SUPs. I hope to return again soon, staying for a longer time next time. Thank you Marissa Resort for giving us an incredible and memorable vacation!

Great staff, location and amenities. Super customer service

What an awesome staying!

air con is good, laundry machine is super too room is clean, staff is great.

air con is good, laundry machine is super too room is clean, staff is great.

Needed to pay 3000 yen per person to go to the pool that was listed as a property amenity. Only those who are on a higher floor have access included with their room. Since we weren't on a top floor room - just the 23rd floor, we were told we would need to pay extra to access it. Really, the pool should not be listed as a property amenity if it's not available for guests unless we pay extra. View was really nice. Staff were really nice. We specifically chose to make a reservation at this hotel because it had a pool.

Room ok. Language barrier, difficult check-in. Machine check-in, not user friendly.