Altos de Chavon Village Romantic Holidays

The rooms, amenities, restaurants and food were awesome. The only hiccup was at the fesca bar was tough to get service at times. Never when Julian was working. He was amazing where ever he was scheduled and it seemed like he was everywhere. Lol Always walking around with a smile on his face checking on everyone to see they had everything they needed. Special shout out to our VIP concierge Josè Miguel Jimenez. I have never had a concierge before and now I don't if I could vacation without one. Josè made our entire stay amazing and hassle free. Not once did I ever have to go looking for him. He checked in with me both in person and via text throughout the day to see if there was anything we needed. He made sure what activities and events were happening each day. He made our stay so relaxing. The next concierge we have on vacation will have very big shoes to fill.

If you like 24 hour music and lots of partying this is the place for you. Resort is very big with a great beach. There are no quiet pools , chairs and shade are very hard to find at all pools and beach areas. Food is fine however they ran out of many food items throughout the day. The rooms are large and well equipped and maintained.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

A welcoming, family-friendly hotel offering a variety of nightly events to keep guests entertained throughout their stay.

Everything was great.

If you like 24 hour music and lots of partying this is the place for you. Resort is very big with a great beach. There are no quiet pools , chairs and shade are very hard to find at all pools and beach areas. Food is fine however they ran out of many food items throughout the day. The rooms are large and well equipped and maintained.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

A welcoming, family-friendly hotel offering a variety of nightly events to keep guests entertained throughout their stay.

If you like 24 hour music and lots of partying this is the place for you. Resort is very big with a great beach. There are no quiet pools , chairs and shade are very hard to find at all pools and beach areas. Food is fine however they ran out of many food items throughout the day. The rooms are large and well equipped and maintained.

Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards.

A welcoming, family-friendly hotel offering a variety of nightly events to keep guests entertained throughout their stay.