Kinki Region Ski Holidays

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.

Nice enough and fun to have dinner and breakfast in room.

Staff and service are impeccable. They can pretty much read your mind and are prepared for your question before you even ask. Really helps with the language barrier. The ac/heat ductless units did smell a bit. Odor is probably from the mineral springs.

We enjoyed our overall stay in this traditional onsen inn. The lady who showed us to our room and explained how to make use of the onsen was very kind and helpful. Dinner was a special experience as was the Japanese breakfast. Our servers were attentive and very polite. It was helpful how they explained the dishes to us. I’m afraid, however, that the lady who intercepted us upon arrival was not so charming. Her attitude was rather brusque as she demanded us to face the camera without explaining that it was a thermometer. In fact, the front desk check in experience was below the standard of service one would expect at this price point.

Everything is perfectly perfect except they don’t keep luggage after checking out. I have never seen hotels that have no service for it. It’s awful.

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.

We enjoyed our overall stay in this traditional onsen inn. The lady who showed us to our room and explained how to make use of the onsen was very kind and helpful. Dinner was a special experience as was the Japanese breakfast. Our servers were attentive and very polite. It was helpful how they explained the dishes to us. I’m afraid, however, that the lady who intercepted us upon arrival was not so charming. Her attitude was rather brusque as she demanded us to face the camera without explaining that it was a thermometer. In fact, the front desk check in experience was below the standard of service one would expect at this price point.

Everything is perfectly perfect except they don’t keep luggage after checking out. I have never seen hotels that have no service for it. It’s awful.

This place has the most unique happy hour..... essentially it is a free of charge happy hour with free wine and liquor and snacks in the lobby/restaurant area! The staff even say you can bring some snacks and a drink to your hotel room! Very helpful staff.

Nice enough and fun to have dinner and breakfast in room.

Breakfast was great as well as the general menu. Lobby was excellent. Staff friendly and welcoming. The location fantastic for the connection to transit and the tram. Didn’t like having to pay for the pool and sauna though as I thought they should be free, just like the gym. Still overall a great place to spend a few days.