Jeju Island Ski Holidays

The hotel is average. They provide some toiletries, towels, and 2 water bottles. There is a pool. But, to use the pool, you have to rent a towel for 2,000 KRW and a swimming cap for 3,000 KRW per person. The hairdryer did not have a wall mount and the nozzle attachment kept falling off. It takes 5,000 KRW for each the washer and dryer.

Very nice property and the staff were so helpful. Nice and clean place.

The location and amenities were exactly what we were looking for.

Nice service, free checkout extension

Extraordinary service, beautiful location, amazing breakfast (if you book via Expedia, breakfast not included…). Walkable to cafes and restaurants and even swimming area (but you need water shoes for rocky coast). Ideally situated for exploring best of Jeju. Great value!

Everything is fine except the room just a little bit small

It was okay, but unfortunately didn’t have the “wow” factor we were hoping for—especially as we were on our honeymoon. The service felt average and didn’t match the hype we’d seen online, particularly from influencers. It met the basic expectations, but overall, it fell short of what we anticipated. One highlight was the thoughtful touch of welcome fruits and complimentary drinks, which we genuinely appreciated. The infinity pool area was underwhelming, with limited seating options. When we approached staff about where we could sit, the response was abrupt and lacked the warmth you’d expect from a 5-star hotel. Many of the “premium” lagoon-style booths required extra payment, and the remaining options—mostly bean bags—felt like a cost-cutting choice that didn’t match the luxury branding. Staff interactions overall were impersonal. It felt like guests were treated more like numbers than valued individuals. For a hotel that markets itself as five-star, the customer service lacked polish and care. There was no effort to make the stay feel special, which was especially disappointing given we were on our honeymoon. At best, I’d rate the service a 2-star for effort in attempting to deliver a customer experience. If exceptional service is important to you, we’d recommend considering The Shilla just up the road from experience. Given the choice again, we wouldn’t choose Parnas. The perfume used in the lobby was overwhelming strong and not subtle.

Excellent hotel and lots of amenities.

We had a triple room. It was comfortable, but tight with not a ton of space for our bags. Staff was friendly and helpful. Convenient location to restaurants and market. Great spot to stay and be able to venture out.

The hotel is average. They provide some toiletries, towels, and 2 water bottles. There is a pool. But, to use the pool, you have to rent a towel for 2,000 KRW and a swimming cap for 3,000 KRW per person. The hairdryer did not have a wall mount and the nozzle attachment kept falling off. It takes 5,000 KRW for each the washer and dryer.

The location was great since it was close to the Jeju airport but the hotel is older.