United States of America Spa Holidays

The staff was great but when we checked in the first room they gave us had not been cleaned so back to the lobby we went. I talked to a lady who i thought was a desk clerk she took me to a counter and proceded to tell them to give me a $125 gift card and help me with my problem so im thinking well thats a bit much i just want a clean room to go to, after i stood there for 15 min i get told that its for banquet i have to attend for some reason or another to get the $125 gift card and had nothing to do with my room. long story short 20 min later got another room it was clean and quite comfortable. vallet staff were super friendly.the gift shop and food court are quite expensive.

It was a pleasant stay!

The Venetian Security “Teishe” (approached me aggressively, harassed me, lied about her reason for approaching me, and accused me of not being a guest). After showing my id she refused to leave after I told her to step away from me. She called “ Qadir” & “Chris” and they approached me speaking to very aggressive, disrespectful, and rude. I don’t recommend staying if you don’t want to be harassed for no complete reason. All three of the security staff stated I didn’t do anything wrong yet waisted 2 hours of my time harassing me!

Large room, very clean and great view

The room was super clean. The front desk staff was friendly and efficient. The maid service was very nice.

The Venetian Security “Teishe” (approached me aggressively, harassed me, lied about her reason for approaching me, and accused me of not being a guest). After showing my id she refused to leave after I told her to step away from me. She called “ Qadir” & “Chris” and they approached me speaking to very aggressive, disrespectful, and rude. I don’t recommend staying if you don’t want to be harassed for no complete reason. All three of the security staff stated I didn’t do anything wrong yet waisted 2 hours of my time harassing me!

Large room, very clean and great view

Comfortable stay with a convenient location. Check in took a way too long. I never received the daily Expedia VIP resort credit despite confirmed by the check-in associate.

The staff was great but when we checked in the first room they gave us had not been cleaned so back to the lobby we went. I talked to a lady who i thought was a desk clerk she took me to a counter and proceded to tell them to give me a $125 gift card and help me with my problem so im thinking well thats a bit much i just want a clean room to go to, after i stood there for 15 min i get told that its for banquet i have to attend for some reason or another to get the $125 gift card and had nothing to do with my room. long story short 20 min later got another room it was clean and quite comfortable. vallet staff were super friendly.the gift shop and food court are quite expensive.

Awesome place to stay !!!

I reversed a room with a king bed months in advance. When I went to check in, they said they did not have enough rooms with king beds (even though I reserved ahead of time), and asked that I take a room with two queen beds. I was irritated, as that is not what I paid / planned for. They told me I could go to the front desk the next morning, to see if they possibly had any king beds to switch to. You cannot use the refrigerator in the hotel room. If you choose to use it, there’s a charge. Not being able to keep your drinks / food refrigerated, especially when you are staying multiple nights is less than ideal. The resort is clean!

The Venetian Security “Teishe” (approached me aggressively, harassed me, lied about her reason for approaching me, and accused me of not being a guest). After showing my id she refused to leave after I told her to step away from me. She called “ Qadir” & “Chris” and they approached me speaking to very aggressive, disrespectful, and rude. I don’t recommend staying if you don’t want to be harassed for no complete reason. All three of the security staff stated I didn’t do anything wrong yet waisted 2 hours of my time harassing me!

It was a pleasant stay!

Large room, very clean and great view