Bunya Waterpark Holidays

PERFECT

This place is a dump. The rooms are ratty. We checked in and our air conditioning did not work and water was backed up in the sink. We went to the front desk and told them and checked out. They said they entered our concerns in the system. We tried to get a refund through Expedia. Expedia called the location and said they would not refund because we did not call engineering. We actually went downstairs and told the person at the front desk. They entered our concerns, but the staff on the phone with Expedia said they had no notes and disconnected the call. This place is shabby at best. The staff does not care and honestly some of the guests we saw there were questionable at best. Much better places to stay.

Beautiful new rooms! Walking distance to tons of shops and restaurants!

We stayed at the Conrad at Resorts World Las Vegas as a family of five. Overall, it was a good stay, but a few issues kept it from being a 5-star experience. Check-in took over an hour, and our two booked rooms were initially on different floors. We upgraded to a suite, only to discover it had one king bed and a pull-out couch—not ideal for a family of five. After moving all our luggage, we had to return to the front desk and switch back to two rooms. Thankfully, they found us rooms on the same floor. The rooms were modern, clean, and comfortable. Housekeeping wasn't consistent, and reaching the front desk through the AI system was frustrating. The pools were excellent and a highlight of our trip. Resorts World is quieter than the central Strip, which we appreciated after busy days with the kids. However, shopping, dining, and attractions are more limited nearby, so expect additional Uber costs. Like everywhere in Vegas, food and drinks are expensive. Checkout was quick and easy. I'd likely stay here again with my family because of the quieter atmosphere. If I were travelling as a couple or with friends, I'd probably stay closer to the heart of the Strip.

Clean rooms

Great stay. Great location