Jungmun Tourism Complex Waterpark Holidays

It’s good for the price you pay

Staff were all very nice, breakfast was very good, we didnt request makeup for room but hotel left a bag of fresh towels, coffee capsules outside door. Very pleasantly surprised. View and room was great, overall very satisfied.

Check in staff were rude. They told multiple customers to wait, and then let others check in. I joined a queue behind one of these customers, but when it was my turn, was told that i was not indeed next. I then asked where was the queue, and the lady didnt even know. The rooms were tiny, and the shower stall had mold

Overall, the hotel was great; however, the bed is extremely firm, and the pillows are extremely deflated and flat. The room is extremely hot. When I inquired, the front desk stated the heat and AC in the rooms are all turned off because it is winter; therefore, there is no option to control the temperature in the room. They provided a fan, but it was useless and would automatically shut off after an extended period. I wish I could have controlled the temperature in the room or been notified ahead of time, then I would have reserved a different hotel.

The staff was really nice and available 24hrs. The room was very spacious, clean, and luxurious. They also provide free laundry self-service with complimentary laundry detergent. Be warned that the machine (dryer mainly) is on the small side (in comparison to the ones in US at least) so you should only wash thinner pieces of clothing that dries quickly with it. Otherwise, you can also utilize the drying racks they peovide in the rooms. Overall, really enjoyed our stay.

Our stay here was amazing! The property was very clean, beautiful, and comfortable. The owner was super enthusiastic and communicative about accommodating our needs. He gave us recommendations about local eats and even lit a firepit up for us to use one night. Would definitely be back to stay if I'm ever in Jeju again!

A wonderful stay. We stayed on the resort side. The junior suite is spacious and the beds are very comfortable. The basement fun zone is great, with video games, ping pong and a pool table. The swimming pools are lovely, don’t forget a swim cap though you can also rent them. The food is good though expensive.

It would be good if we could choose the temperature controller to be heater or air con.

The staff was really nice and available 24hrs. The room was very spacious, clean, and luxurious. They also provide free laundry self-service with complimentary laundry detergent. Be warned that the machine (dryer mainly) is on the small side (in comparison to the ones in US at least) so you should only wash thinner pieces of clothing that dries quickly with it. Otherwise, you can also utilize the drying racks they peovide in the rooms. Overall, really enjoyed our stay.

Staff were all very nice, breakfast was very good, we didnt request makeup for room but hotel left a bag of fresh towels, coffee capsules outside door. Very pleasantly surprised. View and room was great, overall very satisfied.

Room is clean, staff friendly. Thanks for upgrade to ocean view

Overall, the hotel was great; however, the bed is extremely firm, and the pillows are extremely deflated and flat. The room is extremely hot. When I inquired, the front desk stated the heat and AC in the rooms are all turned off because it is winter; therefore, there is no option to control the temperature in the room. They provided a fan, but it was useless and would automatically shut off after an extended period. I wish I could have controlled the temperature in the room or been notified ahead of time, then I would have reserved a different hotel.

very old property can use some upgrades n smells bad

Check in staff were rude. They told multiple customers to wait, and then let others check in. I joined a queue behind one of these customers, but when it was my turn, was told that i was not indeed next. I then asked where was the queue, and the lady didnt even know. The rooms were tiny, and the shower stall had mold