Hai Phong Municipality Waterpark Holidays

Hotel is situated in great location, near by tourist attractions, restaurants, shopping...Staff is friendly and very helpful.

This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

A very nice hotel with an excellent staff. The breakfast buffet was very good. Very clean.

If you want to be in the heart of the city while still having a first rate hotel experience this is it.

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Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

Great people and lovely boat.

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Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

This is the ideal location for exploring Ha Noi . The staff was very accommodating.

Hotel is situated in great location, near by tourist attractions, restaurants, shopping...Staff is friendly and very helpful.

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.

This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!