Wakayama Prefecture Adventure Holidays

clean, location near station, near 7/11, good service

The hotel is cute and the staff is amazing. However, the hotel is old (decor needs a refresh) and somewhat dirty eg. behind the bed, cabinets, corners had lots of accumulated dusty balls (we dropped something behind the side table). The pool was closed to our disappointment. We didn't realize that summer started in mid-late July but not sure that should be reason for closure.

Had an okay time here, it was a last minute booking because our Air BnB canceled day of check-in. We booked this hotel because of how close the Kansai Airport is (we were planning to taxi to the airport). We email the hotel 2 days in advance to ask if they could book a taxi for us and they emailed back saying that they could book a taxi for us no problem. There was no mention of a cut-off time for booking a taxi. The day before we checked out we left the hotel at 7:30am for a Kyoto excursion and didn't get back to the hotel until 6:30pm. When we arrived at our room we found a piece of paper under the door staying that there is a 3pm cut-off time for booking a taxi. Really disappointed that there was NO mention of this cut-off time previously anywhere. Our TVs could extend our check-out time yet even on them there was no mention of a cut-off time for booking a taxi.