吉勃爾 全包式假期之旅

The most friendly staff and great customer support is highly appreciated. However, the kitchen amenities are little old and lack of maintenance. Overall, I’ll definitely recommend!

隔音不好，隔壁房客半夜吵鬧聲音太大

Amazing stay, would book again in a heartbeat!

Firstly, the check-in experience was very bad, the pictures didn't match the actual room and the room smelled strongly of bad perfume; secondly, my deposit still hasn't been refunded from the time I ended my order; thirdly, I paid for two days' parking but I wasn't refunded for the second day's parking. I booked a total of two days but on the first day of my stay I asked the front desk for a refund for the second day. The receptionist that night was for a lady and she was very nice in resolving the issue for me and told me that I could check out the next day and return the deposit. However, when I made the check out the next morning, the man at the front desk not only told me that I could not check out, but after I informed him of yesterday's situation, he said the F word while communicating with the previous lady, which I thought was not only rude, but at the same time told me that Expedia cancelled my check out request. However, Expedia did not cancel it and still received a refund afterwards, this staff member lied to me. Also, because I didn't check in the next day, my parking fees, were not returned to me. I will not recommend this hotel as this man staff had a poor attitude and was not willing to solve the problem for the customer.

地點很方便、對面購物中心就有超市，有廚房、冰箱、微波爐、洗碗機，也有洗衣烘衣機，除了廚房平底鍋比較難用之外，其他都很好。如果不想自己煮，樓下也有Cafe提供付費早餐。 我們從機場坐uber過去時發生小插曲，直接複製飯店名稱但是被定位在另一間布里斯本的Adina, 所以我們又自行走路過去花了十幾分鐘，建議大家複製地址比較準確。

隔音不好，隔壁房客半夜吵鬧聲音太大

Amazing stay, would book again in a heartbeat!

房間寬敞，視野遼闊，景色優美。

The most friendly staff and great customer support is highly appreciated. However, the kitchen amenities are little old and lack of maintenance. Overall, I’ll definitely recommend!

隔音不好，隔壁房客半夜吵鬧聲音太大