Queensland Beach Holidays

Big rooms. Just need towel hanging bars in the bathroom.

The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.

Pool and Balcony were closed and not usable. Were advised of this a week prior to arrival, it was noted a neighbouring properties pool would be available to use. This turned out to be 1/2 a km away. No outdoor space to sit. Had this been made clearer earlier we would have changed accomodation. Not on really.

Good value for money if you’re looking for a decent place to stay within easy walking distance of Broadbeach shops. Basic but comfortable enough.

Overall, I cannot fault this hotel. Fantastic customer service and great location. The only minor comment I have is that I find the floor tile on the shower can be a bit slippery.

Pool and Balcony were closed and not usable. Were advised of this a week prior to arrival, it was noted a neighbouring properties pool would be available to use. This turned out to be 1/2 a km away. No outdoor space to sit. Had this been made clearer earlier we would have changed accomodation. Not on really.

Very disappointed on arival not carpark was available,

Clean room and friendly, helpful staff!

Good value for money if you’re looking for a decent place to stay within easy walking distance of Broadbeach shops. Basic but comfortable enough.

The staff were wonderful which is the sole reason I did not complain in person. - I found the expectations of the resort odd and out of place when paying this much for a room. Having to take out your own garbage and do your dishes to avoid a cleaning fee is insane to me. Bed was very uncomfortable and the pillows were clearly very cheap & flat. As much as I tried (although I acknowledge I didn’t ask for assistance) the wifi would not work. It is very nice that you can get a day pass on the day you check out though.

Pool and Balcony were closed and not usable. Were advised of this a week prior to arrival, it was noted a neighbouring properties pool would be available to use. This turned out to be 1/2 a km away. No outdoor space to sit. Had this been made clearer earlier we would have changed accomodation. Not on really.