Jeloya Cheap Holidays

It was clean, good size apartment, location is close to the center but the area around it didn’t feel comfortable at night, and it was hard to notice where the main door is as the sign is inside and not clear on the road.

Great location just opposite train station. Walkable to most places. Tram stop just outside. Room was very comfortable. Only a small window though. Breakfast was great so many options. Pool facilities were really good. It's like a 5* hotel.

What I don't like the most is the breakfast. There are very limited breakfast options and it's a very small buffet - compared to other 5 star hotels nearby it's inferior. The first morning, I ordered boiled eggs, I waited for more than 30 mins or so, then checked with the staff. They responded eggs had to be cooked - clearly we don't need 30 mins for hard boiled eggs. It was brought out less than 10 mins after I checked in with them You could have just admitted the order was missed and apologised. Also staff didn't show me where I could get water on the first day. I checked in and got to my room before 5pm. Complimentary filtered water bottle was brought to my room after 8pm. I can't understand how this is helpful. This is an odd customer welcome journey - it's all about the right moment at the right time - wondering if the hotel wants guests to drink and pee at night and that's why they brought it to the room so late? The same thing happened the following day. The sauna had very loud music and poor quality speakers so it's not at all a relaxing time in the sauna. I requested the music be turned down or turned off but obviously no change was made. Overall this hotel falls short of my expectations and I don't recommend.

Absolutely great property. Well worth the money and everything was great!

Worst stay in years. Grotesque decorations in lobby, room and hallways. No A/C!!! Bar across the street was playing loud music until 3am. Ventilation was poor so we opened windows and the noise was extremely loud. No sleep ruined the next day of our trip. Only saving grace was a good Italian restaurant on site and a great breakfast at the same restaurant.

Very nice hotel

What I don't like the most is the breakfast. There are very limited breakfast options and it's a very small buffet - compared to other 5 star hotels nearby it's inferior. The first morning, I ordered boiled eggs, I waited for more than 30 mins or so, then checked with the staff. They responded eggs had to be cooked - clearly we don't need 30 mins for hard boiled eggs. It was brought out less than 10 mins after I checked in with them You could have just admitted the order was missed and apologised. Also staff didn't show me where I could get water on the first day. I checked in and got to my room before 5pm. Complimentary filtered water bottle was brought to my room after 8pm. I can't understand how this is helpful. This is an odd customer welcome journey - it's all about the right moment at the right time - wondering if the hotel wants guests to drink and pee at night and that's why they brought it to the room so late? The same thing happened the following day. The sauna had very loud music and poor quality speakers so it's not at all a relaxing time in the sauna. I requested the music be turned down or turned off but obviously no change was made. Overall this hotel falls short of my expectations and I don't recommend.

Absolutely great property. Well worth the money and everything was great!