Tokyo Prefecture Cheap Holidays

Clean room, super helpful and friendly staff.

Clean room, shops nearby, breakfast was superb

The staff were helpful and the rooms were nice and clean

7-11 downstairs for convenience and good for gifts on limited time; good restaurants in lobby, hotel close to other restaurants, shops

Excellent location in Shibuya & boasts a room with Shibuya crossing view! The hotel drop off is hard to find, even taxis had difficulty locating the main entrance, since it is within a mall. Not easy for guests with luggages to navigate their fifth floor lobby. The lobby was impressive & staffs were very helpful, friendly & professional. They are knowledgeable about places to see, eat & shop. True gems of this hotel indeed! Our room had a great view, spacious & provided wonderful amenities. However, for its price point, our bathroom needs maintenance. The basin is cracked, & the faucet had dark water marks around it. Moldy tiles at the bottom of tub, towards the drain needed to be deep clean, the drain requires some air trap since it emits some funky smell.

The staff were helpful and the rooms were nice and clean

Clean room, shops nearby, breakfast was superb

7-11 downstairs for convenience and good for gifts on limited time; good restaurants in lobby, hotel close to other restaurants, shops

We were happy with the hotel location, amenities, cleanliness, staff politeness and efficiency, and the complementary breakfast. Our room had everything we needed and it was clean and renovated. The hallways and the elevators were older but I believe the hotel is working on renovating the entire establishment as the rooms were updated. The hotel was very close to important subway and bus stations and right by the Ueno markets and restaurants. I highly recommend this hotel for the great and accessible location, cleanliness and amazing staff.

Clean room, shops nearby, breakfast was superb

The staff were helpful and the rooms were nice and clean