哥倫比亞山脈 高爾夫球假期之旅

房間4星，早餐3星，熱心和善的員工5星。

*****AVOID this place at all costs.**** We booked this unit for our company. I read all the fine print and it states that you must contact the condo to provide a credit card for the deposit. I contacted the condo a week before to ensure a smooth check in for our employees. The property manager or owner answered the phone and went off on me about how Expedia is useless to work with, that it doesn't send out the information properly, that I should have received emails (that I wasn't getting) and how stupid the system was. All I wanted to do was provide the credit card information for the damage deposit. Upon our check out, the PM or owner then sent me photos of a table we apparently damaged with hot food?? As our employees have an food allowance, so I had a hard time believing take out would warp/crack the wood on the table. So I asked for proof. The photos sent were just of the table. No way to determine where the table was located. When I asked for a room photo where the table was located, I was ignored and again they complained about the system. When I asked again, I was told that they wouldn't be doing this back and forth with me anymore? After asking again for the 3rd time, I finally got the staged photos and I was told I was being ridiculous and that my handling of the situation was absolutely abysmal. This PM or owner is very unprofessional and not easy to deal with. Save yourself the headache and AVOID!!! They just want to keep the damage deposit.

Beautiful property, easy access to the lake. Pools and grounds was beautiful. Will definitely go back!

Alexandria and Dan are wonderful hosts. Their property is a beautiful, peaceful place that becomes a highlight of a visit to Kelowna. The breakfasts are delicious, the rooms charming. Highly recommend the BlackBird Glen!

房間4星，早餐3星，熱心和善的員工5星。

Room could use a refresh. Carpet was dirty. The cleanest part of the room was the tile on the shower wall. The other walls were dirty. Deadbolt would not lock. No pool or hot tub on premises.

Les photos sont extrêmement trompeuses. La rénovation de la chambre est de très mauvaise qualité; on voit qu’elle a été faite rapidement et sans souci du détail. Même la céramique avait été simplement peinturée et plusieurs joints de céramique étaient absents, ce qui donnait un résultat peu durable et peu professionnel. La salle de bain sentait les égouts, ce qui était très désagréable. De plus, la lampe de la table de nuit ne fonctionnait qu’une fois sur deux. Nous avons payé 320 $ par nuit (réservation effectuée trois semaines à l’avance). À ce prix, c’est très décevant. Pour environ 150 $ la nuit, le rapport qualité-prix aurait été beaucoup plus acceptable.