银星山银星滑雪度假村附近酒店

“The staff was not understanding at all when we went to go check in and found a drug flap at our door. The screen have out and bugs and hair in the bed granted they were just a couple ants, but the hair under the pillow was not appreciated. We left the room after an hour and decided not to stay there and had to book somewhere else. The manager Melissa would not give us a refund whatsoever or try and compensate or anything we had to reach out to third-party Expedia to try and get help and they……

“I love Lumby but not the accommodations. This hotel needs some TLC.”

“We always stay here when we come to Vernon. The staff is very pleasant, the rooms are spacious, clean, the beds comfy and good price.”

“Lodge was great! Comfy beds. We asked for a quiet room and it was perfect.”

“good”

“訂了1晚的住宿，房间在第3层距马路较近，比较吵，不幸洗手间的马桶堵塞的，等工作人員清理，留下不好的印象。”

“Older property. But clean. Very reasonable prices. Easy access to all shopping and eateries.”

“Excellent staff from check in to check out”

“The room clean and had been upgraded. Bed was very comfortable. The only bad thing was some of the guest staying there looked to be long time guests and were not very courteous to people trying to sleep. Lots of loud visiting outside my door late at night. It's a shame as it would have been a perfect stay.”

“房間4星，早餐3星，熱心和善的員工5星。”

“Hotel room is big, others so so ”

“It had a really good kitchen, service, and room for a cheap price. I would highly recommend it.”

“The staff were rude and unprofessional. They were not accommodating, and I was charged a $310 deposit but only received $300 back with no clear explanation for the missing $10. Overall, this was the worst customer service I’ve experienced in Canada. I would not recommend this place and definitely will not be coming back.”