Kyushu and Okinawa Golf Holidays

everything was great except the room has thin walls and i could noises from the room next door. Other than that, highly recommend this hotel.

Clean room, nice view, and good location

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Hotel is nice, it’s a bit dated but staff are extremely friendly and helpful. Our beds were comfy and all the amenities were great. The room needed a deep clean, there was a splatter of coffee or something on one of the walls from a previous guest. Otherwise, everything was perfect.

The room is clean and tidy. The facility is great and the staff are all friendly and helpful. We didn’t use the pool, because the pool has a lot of floating insects on the surface and there’s no flow/movement in pool water. Everything is perfect, it would be great if they can fix the pool.

We were truly grateful to your staff named Mona working on the front desk. She is amazing.

This was our first visit to Ishigaki. The hotel is a bit removed from the airport or sea port, but the sunrise and calm views more than make up for it. Staff is excellent!

One of the smallest Ritz compare to the other ones. There isn’t much to do, very limited amenities and no beach front. Though the hotel have free shuttle to the 2 near by beaches, I don’t think the prices really justified itself compare to the other ritz properties. I guess I was expecting more from it. It’s very far from everything

Clean room, nice view, and good location

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Hotel is nice, it’s a bit dated but staff are extremely friendly and helpful. Our beds were comfy and all the amenities were great. The room needed a deep clean, there was a splatter of coffee or something on one of the walls from a previous guest. Otherwise, everything was perfect.

everything was great except the room has thin walls and i could noises from the room next door. Other than that, highly recommend this hotel.

Great golf course and food.... attentive staffs and fantastic beach!

Great in hotel shops, food & pastries. Great breakfast buffet. They even had outside vendors come in. We really enjoyed most everything there. Major problem we had was the mattresses were terrible. Basically a spring frame with a half inch of material on it so you could feel the springs in it. They gotta change the mattresses. Then the a/c went out @ midnight. Didn’t have it checked since we were checking out. Also we got massages there. Different than a western massage. You keep your clothes on & they do pressure points. I thought it was still good but the others in the group didn’t enjoy it as much.