Japan Golf Holidays

The room is clean and tidy. The facility is great and the staff are all friendly and helpful. We didn’t use the pool, because the pool has a lot of floating insects on the surface and there’s no flow/movement in pool water. Everything is perfect, it would be great if they can fix the pool.

Nice view from the room

Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families.

Stayed here for one night on 1/27/26 and had a delightful stay. The Fujiya Hotel was expansive and had a lot of history and story. Our room was delightful as we stayed at the Forest Wing with a beautiful view. However, the beds were okay, just felt stiff and not as comfortable as expected. Since we chose the Forest Wing, the walk from the front desk to the room is a little bit far, but it’s okay. Their hotel is lovely to explore as they have a museum at the flower palace, a chapel, pool and then a garden right behind the main building. They offered complimentary amenities such as rest area that serves unlimited soft drinks and hot coffee. We did not use the onsen, however since the bathroom is supplied with hot water from the hot spring, I used my bathtub as a good way to relax in the water. All the staff was professional and kind and provided the utmost high quality guest service. Very friendly and are attentive to making sure their guests have a pleasant stay. The location was good to go see the open air museum. They provide complimentary van shuttle to take you from the hotel to the nearby train station. The difficulty I faced was since I didn’t had a Japanese phone number, I could not contact the hotel for a shuttle to come back when I arrived back at the train station. Instead, I used GO taxi app which was sufficient. Overall, if I were to come back to visit Hakone, I would stay more than 1 night here next time at the Fujiya Hotel and explore their other rooms.

Lovely people, gorgeous property. Book restaurant on premises in advance.

Lovely people, gorgeous property. Book restaurant on premises in advance.

Stayed here for one night on 1/27/26 and had a delightful stay. The Fujiya Hotel was expansive and had a lot of history and story. Our room was delightful as we stayed at the Forest Wing with a beautiful view. However, the beds were okay, just felt stiff and not as comfortable as expected. Since we chose the Forest Wing, the walk from the front desk to the room is a little bit far, but it’s okay. Their hotel is lovely to explore as they have a museum at the flower palace, a chapel, pool and then a garden right behind the main building. They offered complimentary amenities such as rest area that serves unlimited soft drinks and hot coffee. We did not use the onsen, however since the bathroom is supplied with hot water from the hot spring, I used my bathtub as a good way to relax in the water. All the staff was professional and kind and provided the utmost high quality guest service. Very friendly and are attentive to making sure their guests have a pleasant stay. The location was good to go see the open air museum. They provide complimentary van shuttle to take you from the hotel to the nearby train station. The difficulty I faced was since I didn’t had a Japanese phone number, I could not contact the hotel for a shuttle to come back when I arrived back at the train station. Instead, I used GO taxi app which was sufficient. Overall, if I were to come back to visit Hakone, I would stay more than 1 night here next time at the Fujiya Hotel and explore their other rooms.

One of the smallest Ritz compare to the other ones. There isn’t much to do, very limited amenities and no beach front. Though the hotel have free shuttle to the 2 near by beaches, I don’t think the prices really justified itself compare to the other ritz properties. I guess I was expecting more from it. It’s very far from everything

The check in and out check out process was perfect! Have a luggage locker if your flight is later in the day and want to explore also! Right next to shinagawa station with everything from souvenirs for your family to a 7eleven in the same place!

The room is clean and tidy. The facility is great and the staff are all friendly and helpful. We didn’t use the pool, because the pool has a lot of floating insects on the surface and there’s no flow/movement in pool water. Everything is perfect, it would be great if they can fix the pool.

Good value, nice buffet breakfast, great ocean view from the room! The facilities are not new, but the staff is friendly and English-proficient, and there were no surprises. Definitely need a car.

The room is clean and tidy. The facility is great and the staff are all friendly and helpful. We didn’t use the pool, because the pool has a lot of floating insects on the surface and there’s no flow/movement in pool water. Everything is perfect, it would be great if they can fix the pool.

Nice view from the room

Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families.