Okinawa Prefecture Kid friendly Holidays

Very courteous staff and comfortable and clean room.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Clean room and many shops around.

The view was excellent I wish the Netflix would work though.

Beautiful beach and pool area in a quiet area. Hotel is pretty far from town and food options, but there is a restaurant there. Pool is cold and closes at 4:00 in the winter. Every amenity and activity at the hotel cost extra, which is odd, be cause you should be able to use their indoor relaxation pool (the only heated pool), mini golf, tennis courts, kayaks etc without having to pay additional fees. You can buy a field pass that's good for your whole stay and includes tennis, mini golf, and standard bikes, along with a 50% discount to use the indoor pool. However, the field house where you can buy the pass is closed by check in, so you can't buy it the first day you are there. Also, the lifeguard requires lifejackets in the swim area and he wouldn't let us snorkel beyond the swim area where all of the fish are. Felt very restrictive, but the beach was beautiful just to relax on.

Overall the stay was good. The hotel grounds are beautiful and it was a comfortable stay! The best part of this hotel was the spa, which was excellent. However, I must say that this hotel is currently no longer a 5-star hotel. But that could be fixed with renovations to the rooms. They are outdated and have visible stains on furniture and floor. If the hotel renovated the rooms it would certainly be a a 5-star hotel again.

Friendly staff, clean room, and we loved the beach!

One of the smallest Ritz compare to the other ones. There isn’t much to do, very limited amenities and no beach front. Though the hotel have free shuttle to the 2 near by beaches, I don’t think the prices really justified itself compare to the other ritz properties. I guess I was expecting more from it. It’s very far from everything

Beautiful beach and pool area in a quiet area. Hotel is pretty far from town and food options, but there is a restaurant there. Pool is cold and closes at 4:00 in the winter. Every amenity and activity at the hotel cost extra, which is odd, be cause you should be able to use their indoor relaxation pool (the only heated pool), mini golf, tennis courts, kayaks etc without having to pay additional fees. You can buy a field pass that's good for your whole stay and includes tennis, mini golf, and standard bikes, along with a 50% discount to use the indoor pool. However, the field house where you can buy the pass is closed by check in, so you can't buy it the first day you are there. Also, the lifeguard requires lifejackets in the swim area and he wouldn't let us snorkel beyond the swim area where all of the fish are. Felt very restrictive, but the beach was beautiful just to relax on.

Clean room and many shops around.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Very courteous staff and comfortable and clean room.

Clean room and many shops around.

The view was excellent I wish the Netflix would work though.