Tokyo Prefecture Kid friendly Holidays

Staff seems not too happy

Great location. Friendly staff. Buffet breakfast was really good - tons of food options - with amazing view of Skytree. There were four adults in the room we had three beds and the fourth was a pullout couch. Bathrooms are small, but nice. The bedspreads were a little outdated, but the view from our room of the Skytree was stunning! There is a self serve cloak room with locking stations it was very convenient to leave our luggage after check out end come back later in the day.

The room was spacious and comfortable with a great bed. Amazing staff and property all around. 10/10!!

Overall, this is a very good hotel. I really liked all the personal toiletries including skin care samples, the lounge area by the washer and dryer, clean room and clean common areas, and very good service from hotel staff. I appreciated that the location of the hotel is only a few minutes walking distance to the subway station. However, I didn’t like that we had to sit in the front lobby until 3:00 pm before being permitted to check in. We arrived at 2:30 pm. Also, the hotel doesn’t have a limo shuttle service to the airport. We had to catch the shuttle from the Tokyo Dome hotel.

Clean room and best of location in Ginza, close to Higashi Ginza and Ginza metro stations

Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.

The hotel was impressive. The views stunning. The staff wonderful & amazing. This hotel is the Queen of Tokyo.

Quiet area but not so many attractions. Concierge staffs are very kind and well-trained.

It was a cool experience. I wouldn't stay here for more than a couple of days. I wish the patio was open to see Godzilla. I probably wouldn't stay here again. It was always very busy. Always a lot of people waiting for the elevators. Laundry room was convenient to have but always full. Had to wait for people to get their laundry. A lot of drunks and literally people, i think homeless people? would be sitting in lawn chairs drinking day and night right outside the hotel. Walking past the giant sign would hurt because of the high frequency sound that they emit to prevent loitering. the 7eleven was always packed. We had two kids with us, so not the best place to walk around at night. lines of those girls trying to promote cafes and such were lined up on both sides of the street. I thought Japan had strict smoking laws, but there were people openly smoking and throwing cigarettes in the area. It wasn't bad bad, but just not a great place for families or very clean compared to the rest of tokyo. Trash everywhere by morning time. I wish the rooms had more Godzilla. All the Godzilla rooms book up quick.

Staff seems not too happy

Great location. Friendly staff. Buffet breakfast was really good - tons of food options - with amazing view of Skytree. There were four adults in the room we had three beds and the fourth was a pullout couch. Bathrooms are small, but nice. The bedspreads were a little outdated, but the view from our room of the Skytree was stunning! There is a self serve cloak room with locking stations it was very convenient to leave our luggage after check out end come back later in the day.

Great location. Friendly staff. Buffet breakfast was really good - tons of food options - with amazing view of Skytree. There were four adults in the room we had three beds and the fourth was a pullout couch. Bathrooms are small, but nice. The bedspreads were a little outdated, but the view from our room of the Skytree was stunning! There is a self serve cloak room with locking stations it was very convenient to leave our luggage after check out end come back later in the day.

Staff seems not too happy

Very convenient location. Rooms were clean and spacious by Tokyo standards