Xitou Monster Village Kid friendly Holidays

Staying at the K Hotel ChangAn was a great experience for my family of 4. It's conveniently located close to a subway station and many restaurants. The free to use laundry machines were very useful, and the on site breakfast was amazing. Very clean, quiet and well managed. I plan on staying here again when I return.

This is excellent hotel to stay

整體服務還算可以，但是有一個很差的經驗是女性的總機客服人員，一次在入住前打電話到總機詢問游泳池是否為戶外，一次是入住後，打電話到總機請他們多送一套棉被與枕頭，可以的話再一件床套，兩次客服客服的回話都很沒耐性。第一線面對客人的服務員倒是不會這樣。 梯廳等待電梯的空間空氣味道有特地維持的感覺，但是一到一樓大廳後，食物或是餐廳的味道就瀰漫在整個大廳。

the hotel is very old look! many buildings are surrounded the hotel with very poor view! i lived in 9th floor - when i open the bath room curtains i can see some peoples from other buildings! no privacy - the restaurant is very noisy like a market or battle zone!! our suite cost about $650 usd per night! original we booked a suite - it was japan tatami style- in order to make a tatami the room, they put wooden box in living room, and put tatami in this box! that creates two level floors in one small unit!! this up and down style has no sign, no railing, no special mark on the edge of step, and no lights!! between bed room and living room there is a small toilet sitting in this up and down small landing corner! - my 83 years old husband almost tripped with this floor style! after we shared this concern hotel staff has changed our room into a European style suite with one level floor! the toilet is separated from shower and bath room, in between, where is the bedroom! it is quite inconvenient! the bed is huge - this is good point!! the pajama is too small and old look - bath tower is old and pillow is big but toooo soft with some smell!! there are slipper in the room good for shower use! Over all, the hotel is not recommended!!

Good

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

good service Did not include breakfast the nearby hotel included

Staying at the K Hotel ChangAn was a great experience for my family of 4. It's conveniently located close to a subway station and many restaurants. The free to use laundry machines were very useful, and the on site breakfast was amazing. Very clean, quiet and well managed. I plan on staying here again when I return.

This is excellent hotel to stay

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

The room is smaller than the picture

Very nice rooms - spacious and clean. Professional and helpful staff. Convenient location next to the MRT & Shilin Nightmarket.