Northern Suburbs Pet-friendly Holidays

Pros: Great location. Close to stations and shops. Staff friendly and helpful. Cons: can hear street noise even on the 7th floor. Beds could have been abit more comfortable. Had a leak in the bathroom that they attempted to fix but was not resolved. We ended up just placing a towel to avoid potential slipping hazard.

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I would have loved to give five stars, but a few small things held it back. This trip was a birthday getaway for my wife, and I'd notified the hotel ahead of time. We'd also paid for the club room upgrade and late checkout. Unfortunately, neither was mentioned at check-in. That said, there was a lovely surprise waiting in the room for my wife, along with a handwritten note - a really nice touch that didn't go unnoticed. The late checkout was initially missed and had to be corrected after the fact. To make things more frustrating, the valet required pickup by 11am regardless, which meant we were effectively paying twice for something we'd already booked. The valet fee really should be prorated to match the length of your stay, not charged as if it resets daily regardless of what you've paid for. Breakfast was mediocre - the staff were lovely and friendly, but not being able to order eggs made to your liking isn't really acceptable at this class of hotel. The same issue showed up in the club room, where the beverage selection was surprisingly limited. Overall, a good stay with a few gaps that felt out of step with the price point — hopefully addressed for future guests.

This property was lovely and directly across from the beach. The staff were excellent, meals were fantastic and it was centrally located and walkable to shopping and enjoying the seaside board walk.

The staff was kind and helpful, the room and property were clean, it was quiet for the most part - we can’t control our hotel neighbors lol, but overall it was exactly what I would’ve liked at a hotel. The buffet breakfast was worth it. The location was excellent for lots of travel options. Very walkable to most places.

Ali at the front desk set me up for a great stay. The room upgrade was a nice touch and the hotel overall was clean, elegant, modern and accommodating. The use of the STAR facilities with the stay at darling was also a convenient part of the stay. Thanks Ali and team for a great stay!

Nice, clean, comfortable hotel conveniently located across Hyde Park in the center of Sydney.

Wonderful location, excellent staff, and a great room. What more could you ask for?

Extremely noisy and run down rooms

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Clean room. Good location